Hotel Reservations Coordinator
1 month ago
Key Responsibilities:
- Process guest reservation requests in accordance with hotel policies and standards.
- Exhibit in-depth knowledge of hotel rooms, their locations, and layouts to provide accurate information to guests.
- Manage daily correspondence, including responding to guest inquiries and resolving any issues in a timely manner.
- Answer phone calls and emails to assist guests with reservations, modifications, and cancellations, while also promoting upselling opportunities.
- Ensure accurate filing of all reservation information, including past bookings and deposits.
- Send confirmation of reservations as requested and maintain a high level of guest satisfaction.
Qualifications:
- Demonstrate exceptional telephone etiquette and a strong command of the English language.
- Analyze guest situations and provide informed suggestions to enhance their stay.
- Communicate effectively, both verbally and in writing, to convey information to guests, colleagues, and management.
- Possess a relevant qualification, preferably a degree in Tourism, and be able to work rapidly and accurately.
-
Hotel Reservation Coordinator
4 weeks ago
Bengaluru, Karnataka, India Accor Full timeCompany OverviewLocated in the heart of the IT corridor, Novotel Bengaluru Outer Ring Road offers a unique blend of modern amenities and strategic convenience. Our hotel is situated near numerous IT parks and corporate hubs, making it an ideal destination for business travelers. In addition to our sleek and contemporary rooms, we provide well-equipped...
-
Reservations Coordinator
4 weeks ago
Bengaluru, Karnataka, India Four Seasons Hotels and Resorts Full timeAbout Four Seasons:We are a collective of individuals who strive to deliver exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world create unforgettable moments for our guests, residents, and partners. We believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet with...
-
Reservations Coordinator
4 weeks ago
Bengaluru, Karnataka, India sysotel Full time**Job Title:** Reservations Specialist**Job Summary:** We are seeking a highly skilled Reservations Specialist to join our team at Sysotel. The successful candidate will be responsible for processing reservation requests, handling daily correspondence, and providing exceptional customer service.**Key Responsibilities:Reservation Processing: Process...
-
Reservations Coordinator
1 month ago
Bengaluru, Karnataka, India sysotel Full time**Job Summary for Reservations Assistant at Sysotel**As a Reservations Assistant at Sysotel, you will be responsible for processing reservation requests from clients, handling daily correspondence, and providing exceptional customer service. This role requires a strong command of English and excellent communication skills.**Key Responsibilities:**Reservation...
-
Reservations Coordinator
4 weeks ago
Bengaluru, Karnataka, India sysotel Full timeResponsibilities:Process reservation requests from clients as per hotel requirements.Be knowledgeable about available rooms, their locations, and layouts.Manage daily correspondence and handle calls to assist clients with reservations.Maximize revenue by upselling services and products.Deal with calls and email inquiries in a timely and professional...
-
Bengaluru, Karnataka, India Lexstays Full timeWe are seeking a seasoned Relationship Executive to serve as our guests' first point of contact, handling all aspects of their accommodation.The ideal candidate will manage online and phone reservations, provide information about rooms, rates, and amenities, and ensure a seamless guest experience.Responsibilities include:Managing online and phone...
-
Reservations Agent
1 month ago
Bengaluru, Karnataka, India Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team members are the driving force behind our success, and we're seeking a talented Reservations Agent to join our dynamic team.About the Role:The Reservations...
-
Luxury Reservations Professional
6 days ago
Bengaluru, Karnataka, India Four Seasons Hotels and Resorts Full timeAbout Four SeasonsWe are a global luxury hospitality company that operates hotels and resorts worldwide. Our mission is to provide exceptional guest experiences, driven by our passion for excellence and commitment to creating unforgettable memories.Our team members are the heart of our success, and we strive to create a world-class employee experience...
-
Hotel IT Central Reservation Systems Architect
4 weeks ago
Bengaluru, Karnataka, India Amadeus Full timeAbout the Role:We are seeking a skilled Hotel IT Central Reservation Systems Architect to join our team at Amadeus. As a key member of our Hotel IT team, you will be responsible for designing and delivering high-performance systems that can process tens of thousands of requests per second.Key Responsibilities:Interact with Product Managers and customers to...
-
Reservations Consultant
6 days ago
Bengaluru, Karnataka, India Accor Full timeAccommodation Expertise at AccorWe are seeking a highly skilled Reservation Associate to join our team at Accor. As a key member of our reservations team, you will be responsible for maximizing room bookings and providing exceptional customer service.Company OverviewNestled in the heart of Bengaluru's IT corridor, Novotel Bengaluru Outer Ring Road offers a...
-
Hotel Guest Experience Liaison
4 weeks ago
Bengaluru, Karnataka, India Lexstays Full timeThe Lexstays team is seeking a skilled Relationship Executive to serve as the primary point of contact for our guests. This role involves managing all aspects of their accommodation, including reservations, room information, rates, and amenities.Key responsibilities include:Managing online and phone reservationsProviding information about payment methods and...
-
AccorHotel Reservations Manager
1 month ago
Bengaluru, Karnataka, India AccorHotel Full timeJob Title: AccorHotel Reservations ManagerJob Summary:We are seeking a highly skilled Reservations Manager to join our team at AccorHotel. The successful candidate will be responsible for planning room reservations, ensuring proper selling techniques and strategies are utilized to maximize room revenues, and coordinating all duties and responsibilities of...
-
Product Manager
1 month ago
Bengaluru, Karnataka, India Amadeus Full timeAbout AmadeusAmadeus is a leading provider of technology solutions for the travel industry, serving airlines, travel agencies, hotels, and other stakeholders. Our reservation and ticketing platform enables efficient and streamlined booking and ticketing processes for airlines and their customers.Job TitleProduct Manager - Airline Reservation and...
-
Front Office Team Member
1 month ago
Bengaluru, Karnataka, India Hotel Paramos Inn Full timeKey Responsibilities:Guest Check-In/Check-Out: Ensure seamless guest arrival and departure experiences by efficiently managing room assignments and key distributions.Reservation Management: Process online and telephonic reservations, guaranteeing accurate room allocations and guest expectations.Office Administration: Maintain a tidy and organized workspace...
-
Hotel Guest Services Coordinator
5 days ago
Bengaluru, Karnataka, India AccorHotel Full timeJob Description:The Hotel Guest Services Coordinator plays a vital role in delivering exceptional guest experiences at AccorHotel. This individual is responsible for ensuring seamless operations within the Guest Experience section, adhering to high standards of service quality and efficiency.Duties and Responsibilities:Liaise with various departments to...
-
Hotel Operations Manager
1 month ago
Bengaluru, Karnataka, India IBIS Full timeKey Responsibilities:As a Front Office Manager at IBIS, you will be responsible for the efficient and effective operation of the Front Office. This includes ensuring that all Front Office employees report to work punctually and are well groomed before each of their shift. You will also conduct daily briefings and ensure that all pertinent information is well...
-
Bengaluru, Karnataka, India Four Seasons Hotels and Resorts Full timeJob DescriptionThe Director of Revenue & Yield is a key member of the hotel management team responsible for driving revenue growth and maximizing occupancy rates. The ideal candidate will have a deep understanding of revenue management principles and proven experience in leading teams to achieve business objectives.About Four SeasonsFour Seasons Hotels and...
-
Chief Enterprise Solutions Architect
2 days ago
Bengaluru, Karnataka, India Amadeus Full timeAmadeus Hospitality business unit is a leader in the industry, aiming to deliver modern and innovative solutions to customers, enabling them to run their businesses efficiently and profitably.The mission of Amadeus' Hotel IT team is to design and deliver high-performance systems that can process tens of thousands of requests per second with accuracy. Our...
-
Hotel Operations Manager
1 month ago
Bengaluru, Karnataka, India AccorHotel Full timeWe are seeking a highly skilled Hotel Operations Manager to join our team at AccorHotel.About the RoleThis is a dynamic and challenging position that requires a strong leader with excellent interpersonal and communication skills.The successful candidate will be responsible for overseeing the daily operations of our hotel, including supervising junior team...
-
Product Manager
4 weeks ago
Bengaluru, Karnataka, India Amadeus Full timeAbout UsAmadeus is a leading provider of technology solutions for the travel industry, serving airlines, travel agencies, hotels, and other stakeholders. Our mission is to deliver innovative solutions that drive business success and enhance the travel experience.Job TitleProduct Manager - Airline Reservation and TicketingAbout the RoleWe are seeking an...