Luxury Reservations Professional

6 days ago


Bengaluru, Karnataka, India Four Seasons Hotels and Resorts Full time

About Four Seasons

We are a global luxury hospitality company that operates hotels and resorts worldwide. Our mission is to provide exceptional guest experiences, driven by our passion for excellence and commitment to creating unforgettable memories.

Our team members are the heart of our success, and we strive to create a world-class employee experience through our company culture. We believe in recognizing and rewarding our employees' contributions, welcoming new talent, and fostering a sense of community and belonging.

The Four Seasons Hotel Bengaluru at Embassy ONE is a 5-star luxury hotel located in the heart of Bengaluru's business district. Our hotel offers stunning views of the city skyline and features modern amenities, including an outdoor pool, fitness center, and multiple dining options.

We are seeking a skilled Luxury Reservations Professional to join our team. The successful candidate will be responsible for managing hotel reservations, coordinating with guests, and ensuring seamless communication throughout their stay.

The ideal candidate will have a minimum of two years' experience in a similar role in a 5-star luxury hotel environment. They will possess excellent communication skills, both written and verbal, and be proficient in using computer software to manage reservations and communicate with guests.

In this role, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional service. You will receive comprehensive training and development opportunities, as well as a competitive salary, wages, and benefits package.

We offer a dynamic and inclusive work environment, where you can grow professionally and personally. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.

About the Role

  • Sell the hotel and provide information to prospective guests
  • Capture sales from incoming calls and coordinate details of each reservation
  • Run daily reports for department, operational departments, Sales & Marketing, General Manager, Department Head
  • Answer general reservations email, retrieve and distribute mail, and process brochure requests
  • Handle guest complaints in accordance with Four Seasons policy
  • Process WRO, Trust, Internal Reservations, and FIT reservations
  • Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations
  • Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests
  • Monitor Front Desk reservations made night prior, address any reoccurring issues
  • Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guests' arrival
  • Process Employee Comp requests, handle Friends & Family requests with guidance from Department Head or Assistant Manager

What We Offer

  • Competitive Salary: ₹45,000 - ₹60,000 per month (depending on experience)
  • Comprehensive Benefits Package
  • Excellent Training and Development Opportunities
  • Complimentary Dream Holidays at other Four Seasons Hotels and Resorts
  • Comprehensive Insurance coverage for Hospitalization and Personal Accident

Learn More About What It's Like to Work at Four Seasons


  • Reservations Agent

    1 month ago


    Bengaluru, Karnataka, India Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team members are the driving force behind our success, and we're seeking a talented Reservations Agent to join our dynamic team.About the Role:The Reservations...


  • Bengaluru, Karnataka, India Four Seasons Hotels and Resorts Full time

    About Four Seasons:We are a collective of individuals who strive to deliver exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world create unforgettable moments for our guests, residents, and partners. We believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet with...


  • Bengaluru, Karnataka, India Porsche Centre Bengaluru Full time

    About UsPorsche Centre Bengaluru is a leading luxury sports car dealership that offers an unparalleled buying and owning experience to its clients. We are driven by innovation, beauty, and exceptional performance in every Porsche model that leaves our showroom.Job OverviewWe are seeking a highly skilled Luxury Sales Ambassador to join our team at Porsche...


  • Bengaluru, Karnataka, India Porsche Centre Bengaluru Full time

    About UsPorsche Centre Bengaluru is a renowned destination for luxury sports cars, offering an extensive array of Porsche models to enthusiasts and car aficionados. Driven by passion and dedication, we aim to deliver exceptional sports car experiences to our discerning customers. Our team is committed to innovation, beauty, and outstanding performance in...


  • Bengaluru, Karnataka, India Earthitects Pvt Ltd Full time

    Company OverviewAs a Luxury Sales Professional at Earthitects Pvt Ltd, you will be responsible for leading the sales team to achieve exceptional results in the luxury real estate market. Our company is committed to providing unparalleled service and expertise to our clients, and we are seeking an individual who shares our passion for excellence.


  • Bengaluru, Karnataka, India Four Seasons Hotels and Resorts Full time

    About Four SeasonsWe are a collective of individuals who strive to create exceptional experiences for our guests, residents, and partners. Our team members around the world make every effort to deliver luxury with genuine heart, providing a world-class employee experience and company culture.


  • Bengaluru, Karnataka, India Aristo Atelier Full time

    Job Title: Luxury Sales ProfessionalAre you a seasoned sales expert seeking a challenging role in the architecture and construction sector?We are Aristo Atelier, a leading premium interior solutions company. As a Senior Sales Executive, you will drive B2B sales efforts, build strong relationships with architects, builders, and construction professionals, and...


  • Bengaluru, Karnataka, India Luxl Living Full time

    At LuxL Living, we are seeking a skilled Luxury Furniture Design and Styling Professional to join our team in Bengaluru. As a full-time on-site role, this individual will be responsible for curating and styling the showroom, showcasing our luxury furniture collections, assisting customers with design choices, and creating visually appealing displays to...


  • Bengaluru, Karnataka, India Four Seasons Hotels and Resorts Full time

    About Four Seasons:At Four Seasons Hotels and Resorts, we prioritize delivering exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world are passionate about creating memorable moments for our guests, residents, and partners. We achieve this by fostering a world-class employee experience and company...


  • Bengaluru, Karnataka, India Earthitects Pvt Ltd Full time

    **Job Summary:**Elevate your sales career with Earthitects Pvt Ltd as a Luxury Brand Sales Professional. This role requires exceptional communication skills, a strategic mindset, and a passion for the luxury real estate market.Key Responsibilities:1. Develop and implement targeted lead generation strategies to build a robust pipeline of potential...


  • Bengaluru, Karnataka, India For a INTERNATIONAL PREMIUM LUXURY RETAIL BRAND Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Luxury Retail Brand Manager to join our team at an international premium luxury retail brand. The successful candidate will be responsible for managing top-line and bottom-line performance, developing relationships with new and existing LFRs & MBOs across India, and driving business growth in...


  • Bengaluru, Karnataka, India NKlusive Full time

    Job Title: Luxury Real Estate Sales ProfessionalAbout NKlusiveNKlusive is an exclusive intermediary of NK Realtors, dealing in Premium & Luxury Homes. We are a leading real estate service provider in India with over 40 years of experience.Job DescriptionWe are seeking a Luxury Real Estate Sales Professional to join our team. As a key member of our sales...


  • Bengaluru, Karnataka, India BRINDCO Full time

    **About the Role**We are seeking a talented Luxury Spirits Retail Professional to join our team at BRINDCO. As a Retail Sales Associate at La Cave Fine Wines & Spirits, you will be responsible for educating and assisting customers in purchasing and upselling the right Alcobev products.About the Business DivisionLa Cave is a luxury retail liquor store that...


  • Bengaluru, Karnataka, India sysotel Full time

    Responsibilities:Process reservation requests from clients as per hotel requirements.Be knowledgeable about available rooms, their locations, and layouts.Manage daily correspondence and handle calls to assist clients with reservations.Maximize revenue by upselling services and products.Deal with calls and email inquiries in a timely and professional...


  • Bengaluru, Karnataka, India Sumadhura Infracon Pvt Ltd Full time

    Job TitleLuxury Real Estate Sales ProfessionalAbout the RoleWe are seeking an experienced Luxury Real Estate Sales Professional to join our team at Sumadhura Group. The successful candidate will be responsible for delivering targeted top line revenue as per the project's business plan by meeting sales targets.Key ResponsibilitiesProjection and maintenance of...


  • Bengaluru, Karnataka, India NKlusive Full time

    NK Realtors, one of India's largest vertically integrated real estate service providers, is seeking a seasoned Luxury Real Estate Sales Professional to specialize in selling high-end residential properties to affluent clients.Job Description:Identify and target potential luxury real estate clients through networking, referrals, and marketing efforts.Build...


  • Bengaluru, Karnataka, India sysotel Full time

    **Job Title:** Reservations Specialist**Job Summary:** We are seeking a highly skilled Reservations Specialist to join our team at Sysotel. The successful candidate will be responsible for processing reservation requests, handling daily correspondence, and providing exceptional customer service.**Key Responsibilities:Reservation Processing: Process...


  • Bengaluru, Karnataka, India Accor Full time

    Are you passionate about delivering exceptional customer experiences in the hospitality industry? Do you have a knack for maximizing room bookings and ensuring seamless reservations services?About the RoleWe are seeking an experienced Reservation Associate to join our team at Novotel Bengaluru Outer Ring Road. As a key member of our front office team, you...


  • Bengaluru, Karnataka, India sysotel Full time

    **Job Summary for Reservations Assistant at Sysotel**As a Reservations Assistant at Sysotel, you will be responsible for processing reservation requests from clients, handling daily correspondence, and providing exceptional customer service. This role requires a strong command of English and excellent communication skills.**Key Responsibilities:**Reservation...


  • Bengaluru, Karnataka, India Zimson Watches Full time

    Role OverviewJob Title: Sales ExecutiveWe are seeking a highly skilled and experienced Sales Executive to join our team at Zimson Watches. As a Sales Executive, you will be responsible for driving sales and achieving targets by providing exceptional customer service. You will cultivate and maintain strong client relationships through personalized...