Reservation Associate

4 days ago


Bengaluru, Karnataka, India Accor Full time

Are you passionate about delivering exceptional customer experiences in the hospitality industry? Do you have a knack for maximizing room bookings and ensuring seamless reservations services?

About the Role

We are seeking an experienced Reservation Associate to join our team at Novotel Bengaluru Outer Ring Road. As a key member of our front office team, you will be responsible for maximizing room bookings by delivering a pleasant and efficient reservations service.

You will work closely with internal and external representatives from different functions to execute reservations, providing effective support to the team to enable them to provide a range of effective and efficient services.

In this role, you will ensure that reservations requests are answered promptly and politely, and complete details are recorded as per standard procedure. You will also handle all incoming enquiries efficiently and effectively, converting them into bookings.

Your primary responsibilities will include:


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