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Lead Travel Consultant

1 month ago


Bengaluru, Karnataka, India BCD Travel Full time

About the Role:

We're seeking a skilled and experienced Senior Travel Associate to join our team at BCD Travel. This is a fantastic opportunity for an ambitious travel professional to take their career to the next level.

Job Description:

The Senior Travel Associate will be responsible for delivering high-quality travel solutions to clients, utilizing their expertise in airline terminology, fare basis, and industry contacts. The ideal candidate will have a strong understanding of complex multi-sector and round-the-world routing, as well as proficiency in GDS systems.

Key Responsibilities:

  • Accurately and efficiently handle incoming requests via multiple channels (phone, email, etc.)
  • Provide proactive travel consultation and book reservations for air travel, hotel, and car rentals with accuracy
  • Handle travel arrangements with complete confidentiality and offer high-touch services
  • Arrange innovative and creative special services as requested by the client
  • Solve problems on the spot using various tools and expert communication skills

Requirements:

To succeed in this role, you'll need 5-6 years of relevant work experience as a Travel/Senior Travel Consultant. A strong knowledge of managing travel requests within and from India, as well as regionally (APAC) and globally, is essential. Prior experience working as an implant will be preferred.

About You:

You'll be highly resourceful, self-sustained, and able to work well with minimum supervision. Excellent interpersonal skills and professionalism are a must. You should also demonstrate above-average productivity levels and internet research skills for clients' information.

Working at BCD:

At BCD Travel, we operate in over 100 countries and provide travel management solutions to some of the world's best-known brands. We value sustainability and aim to drive success for our customers, business, and ourselves. Our virtual work environment fosters a good work-life balance, allowing you to focus on what makes you happy.

Your Life at BCD:

We're committed to helping people and companies travel smart and achieve more. As a member of our team, you can expect flexible working hours, remote opportunities, and generous vacation days. You'll also receive a competitive compensation package, including travel industry professional perks and discounts.