Travel Industry Expert
2 weeks ago
About the Role:
As a Senior Facilitation Associate with ADVITO, you will be the first point of contact for our clients, providing expert travel consultation and support. This role requires a highly resourceful and self-sustained individual who can work well with minimal supervision and be comfortable working at our office or client locations.
Key Responsibilities:
* Accurately and efficiently handle incoming requests via multiple channels and provide proactive travel consultation.
* Book reservations for air travel, hotel and car rentals with accuracy.
* Handle travel arrangements with complete confidentiality and offer high-touch services.
* Arrange innovative and creative special services as requested by the client.
* Solve problems on the spot using various tools and expert communication skills.
* Own problems throughout the lifecycle of an issue and be available to respond as necessary.
* Make independent decisions under difficult situations.
* Work in a self-directed environment as well as be a team player.
* Maintain and seek expansion of current knowledge and have a growth mindset.
About You:
To be successful in this role, you will have 5-6 years of relevant work experience as a Travel/Senior Travel Consultant. You will have a strong knowledge of managing travel requests not only within and from India but also regionally (APAC) and globally.
About Us:
At ADVITO, we are a market leader in travel management. We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands.
What We Offer:
* Flexible working hours and work-from-home or remote opportunities.
* Opportunities to grow your skillset and career.
* Generous vacation days so you can rest and recharge.
* A compensation package that feels fair to you.
* Travel industry professional perks and discounts.
* An inclusive work environment where diversity is celebrated.
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