Travel Industry Expert
1 week ago
About the Role
We are seeking a highly skilled and experienced Team Leader to join our team at ADVITO. As a Team Leader, you will be responsible for managing a team of travel consultants, providing exceptional customer service, and ensuring the highest level of quality in our travel arrangements.
Key Responsibilities
- Manage a team of travel consultants, providing guidance and support to ensure excellent customer service and high-quality travel arrangements.
- Develop and implement strategies to improve customer satisfaction, reduce errors, and increase productivity.
- Collaborate with internal stakeholders to ensure seamless communication and coordination.
- Stay up-to-date with industry trends, airline rules, and regulations to provide expert advice to customers.
- Ensure compliance with company policies and procedures.
Requirements
- 5-7 years of experience in a similar role, preferably in the travel industry.
- Strong knowledge of managing travel requests, including domestic and international travel.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Proficiency in GDS systems and ability to learn new technologies quickly.
About Us
ADVITO is a market leader in travel management, helping people and companies travel smart and achieve more. We operate in over 100 countries and have a team of 10,000+ people working virtually. We are committed to sustainability and driving success for our customers, business, and ourselves.
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