Travel Industry Expert

1 week ago


Bengaluru, Karnataka, India ADVITO Full time

About the Role

We are seeking a highly skilled and experienced Team Leader to join our team at ADVITO. As a Team Leader, you will be responsible for managing a team of travel consultants, providing exceptional customer service, and ensuring the highest level of quality in our travel arrangements.

Key Responsibilities

  • Manage a team of travel consultants, providing guidance and support to ensure excellent customer service and high-quality travel arrangements.
  • Develop and implement strategies to improve customer satisfaction, reduce errors, and increase productivity.
  • Collaborate with internal stakeholders to ensure seamless communication and coordination.
  • Stay up-to-date with industry trends, airline rules, and regulations to provide expert advice to customers.
  • Ensure compliance with company policies and procedures.

Requirements

  • 5-7 years of experience in a similar role, preferably in the travel industry.
  • Strong knowledge of managing travel requests, including domestic and international travel.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in GDS systems and ability to learn new technologies quickly.

About Us

ADVITO is a market leader in travel management, helping people and companies travel smart and achieve more. We operate in over 100 countries and have a team of 10,000+ people working virtually. We are committed to sustainability and driving success for our customers, business, and ourselves.



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