Front Office Team Member
4 days ago
Key Responsibilities:
- Guest Check-In/Check-Out: Ensure seamless guest arrival and departure experiences by efficiently managing room assignments and key distributions.
- Reservation Management: Process online and telephonic reservations, guaranteeing accurate room allocations and guest expectations.
- Office Administration: Maintain a tidy and organized workspace by handling correspondence, filing, and record-keeping tasks.
- Customer Service: Foster a positive atmosphere by greeting guests, addressing inquiries, and resolving issues in a professional and courteous manner.
- Communication: Effectively manage phone calls, messages, and correspondence to ensure timely responses and seamless guest interactions.
- Supply Management: Maintain adequate office supplies and materials, ensuring seamless operation of daily tasks.
- Record-Keeping: Accurately update and maintain records and files, guaranteeing compliance with Hotel Paramos Inn's standards.
About Us: Hotel Paramos Inn values its guests and strives to provide exceptional service. As a Front Office Team Member, you will be a part of this mission, contributing to the hotel's reputation for excellence.
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