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Product Manager

2 months ago

Bengaluru, Karnataka, India Amadeus Full time

About Us

Amadeus is a leading provider of technology solutions for the travel industry, serving airlines, travel agencies, hotels, and other stakeholders. Our mission is to deliver innovative solutions that drive business success and enhance the travel experience.

Job Title

Product Manager - Airline Reservation and Ticketing

About the Role

We are seeking an experienced Product Manager to lead the development and delivery of our airline reservation and ticketing solutions. As a key member of our product team, you will be responsible for defining product vision, strategy, and roadmap, and ensuring alignment with business goals and customer value.

  • Product Leadership: Define product vision, strategy, and roadmap, and execute on that strategy to turn it into customer success.
  • Customer-Centric Approach: Analyze customer satisfaction through informal and formal processes, defining corrective actions as needed.
  • Process Improvement: Audit, drive, and champion process improvement for airlines and leveraging Order and data capabilities to automate or reduce manual work and provide quick to market deployment strategies to gain incremental revenues.

Key Responsibilities

  • Product Vision and Roadmap: Define and execute on product vision and roadmap, ensuring alignment with business goals and customer value.
  • Customer and Stakeholder Management: Manage customer expectations and lead customer-centric clarifications, walkthroughs, and scoping sessions; provide support and assistance to customers and internal teams.
  • Business Performance and Reporting: Coordinate and monitor business performance and establish a formal reporting structure, identifying trends, and areas for improvement in the product and the customer best practices.

About You

We are looking for a strong product leader with experience in the airline industry and a proven track record of delivering successful products. You should have excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.