Hotel Guest Experience Liaison
1 week ago
The Lexstays team is seeking a skilled Relationship Executive to serve as the primary point of contact for our guests. This role involves managing all aspects of their accommodation, including reservations, room information, rates, and amenities.
Key responsibilities include:
- Managing online and phone reservations
- Providing information about payment methods and collecting payments
- Responding to client complaints in a timely and professional manner
- Liaising with property owners and care takers
- Upselling additional facilities and services, when appropriate
- Maintaining updated records of bookings and payments
Requirements and skills for the ideal candidate include:
- Work experience as a reservation executive in a hotel or OTA environment
- Experience with hotel reservations software, Channel manager preferred
- Understanding of how travel planning websites operate
- Excellent communication and organizational skills
- Degree in hotel management is a plus
This is a full-time position with a competitive salary and benefits package.
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Hotel Guest Experience Specialist
1 week ago
Bengaluru, Karnataka, India AccorHotel Full timeThe Guest Relations Associate role plays a pivotal part in the hotel's mission to provide seamless and exceptional guest experiences. Key responsibilities include ensuring smooth check-in and check-out processes, maintaining a high level of guest service standards, and maintaining effective communication with various departments to guarantee a synchronized...
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Hotel Guest Experience Manager
1 week ago
Bengaluru, Karnataka, India Krithi Ventures Pvt. Ltd Full timeJob Title: Guest Relations ExecutiveAbout the Role:We are seeking an exceptional Guest Relations Executive to join our team at Krithi Ventures Pvt. Ltd. This is an exciting opportunity to work in a dynamic environment where you will be responsible for delivering an exceptional guest experience.Key Responsibilities:Directly address the needs of VIP Guests and...
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Airport Guest Experience Manager
3 weeks ago
Bengaluru, Karnataka, India GMR Group Full timeJob PurposeAs a key member of the GMR Group team, the Guest Relations Facilitator plays a vital role in ensuring the smooth transit of VVIP, VIP, and CIP guests at IGI airport. This involves monitoring operational readiness, protocols, and itineraries to guarantee a seamless experience for these esteemed guests.The successful candidate will be responsible...
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Guest Experience Coordinator
2 weeks ago
Bengaluru, Karnataka, India SOULHR MANAGEMENT SOLUTIONS LLP Full timeCompany OverviewSOULHR Management Solutions LLP is a leading human resources services provider catering to the Pharmaceutical, Manufacturing, and Hospitality industries. With a team of dedicated professionals, we specialize in recruitment, payroll services, statutory compliance, employee reference checks, and leave & attendance management.Job OverviewA Guest...
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Airport Guest Experience Manager
3 weeks ago
Bengaluru, Karnataka, India GMR Group Full timeJob PurposeTo ensure a seamless and personalized experience for VVIP, VIP, and CIP guests at IGI airport, the Guest Relations Facilitator will be responsible for monitoring operational readiness of all facilities, protocols, and itineraries.The role involves coordinating with airlines, ground handlers, customs, immigration, CISF, state police, APHO, legal...
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Customer Service Liaison
6 days ago
Bengaluru, Karnataka, India AccorHotel Full timeRole SummaryAs a Customer Service Liaison with AccorHotel, you will be responsible for ensuring a smooth and enjoyable experience for our guests. Your primary goal will be to address any issues or concerns they may have and provide prompt and efficient solutions. This will involve managing guest reservations, confirming bookings, and handling special...
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Accommodation Liaison
5 days ago
Bengaluru, Karnataka, India Lexstays Full timeWe are seeking a highly skilled Accommodation Liaison to serve as the primary point of contact for our guests and manage all aspects of their stay.Responsibilities:Manage online and phone reservationsInform customers about payment methods and collect paymentsRespond to client complaints in a timely and professional mannerLiaise with property owners and care...
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Guest Service Liaison
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Bengaluru, Karnataka, India Boomaa Consultants - India Full timeKey Responsibilities:We are seeking a skilled Guest Service Liaison to join our team at Boomaa Consultants - India.Primary Objectives:1. Foster excellent communication in English and Kannada to ensure seamless interactions with clients and staff.2. Maintain the upkeep and organization of our Sales office by effectively managing housekeeping staff.3....
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Hotel Maintenance Technician
2 weeks ago
Bengaluru, Karnataka, India Four Seasons Hotels and Resorts Full timeAbout Four Seasons Hotels and Resorts:Four Seasons Hotels and Resorts is a world-renowned hospitality company that offers an unparalleled level of luxury and service to its guests. We are committed to delivering exceptional experiences through our team of dedicated and passionate employees.About the Position:We are seeking a skilled Hotel Maintenance...
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Hotel Operations Director
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Hotel Housekeeping Specialist
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Bengaluru, Karnataka, India IBIS Full timeJob SummaryWe are seeking a skilled Hotel Housekeeping Specialist to join our team at IBIS. This is a key role that involves ensuring the highest standards of cleanliness and comfort in our hotel rooms and public areas.Main ResponsibilitiesEnsure that all hotel rooms and public areas are maintained to the highest standards of cleanliness and...
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Hotel Operations Manager
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Guest Experience Associate
1 week ago
Bengaluru, Karnataka, India AccorHotel Full timeKey Responsibilities:• Ensure seamless guest experiences through effective communication and problem-solving skills.• Collaborate with various departments to deliver smooth and coordinated work.• Provide warm and friendly assistance to guests, ensuring their needs are met.• Maintain high standards of guest service, adhering to hotel protocols and...
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Customer Service Liaison
3 weeks ago
Bengaluru, Karnataka, India go STOPS Full timepWe are seeking a skilled Customer Service Liaison to provide exceptional service to our guests. Key responsibilities include:/ph2Key Responsibilities/h2ulliManage guest arrival and check-in information to ensure a seamless experience./liliRespond to guest inquiries regarding facilities and services./liliVerify welcome amenities for all guests./liliProvide...
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Guest Relations Ambassador
5 days ago
Bengaluru, Karnataka, India Krithi Ventures Pvt. Ltd Full timeJob DescriptionKey Responsibilities:Deliver exceptional guest experiences by directly addressing their needs and ensuring hotel departments are briefed on their requirements.Provide a warm welcome to guests in the lobby area, ensuring they feel comfortable and informed.Act as the main point of contact for VIP guests, ensuring their needs are met and they...
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Hotel Reservations Coordinator
2 weeks ago
Bengaluru, Karnataka, India sysotel Full timeKey Responsibilities:Process guest reservation requests in accordance with hotel policies and standards.Exhibit in-depth knowledge of hotel rooms, their locations, and layouts to provide accurate information to guests.Manage daily correspondence, including responding to guest inquiries and resolving any issues in a timely manner.Answer phone calls and emails...
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Hotel Team Member
1 week ago
Bengaluru, Karnataka, India AccorHotel Full timeHotel Housekeeping Team Member Job DescriptionWe are seeking a dedicated and detail-oriented Hotel Housekeeping Team Member to join our team at AccorHotel. As a key member of our housekeeping department, you will play a vital role in ensuring the highest standards of cleanliness and comfort for our guests.Key Responsibilities:Guest Room Preparation: Maintain...
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Hotel Operations Manager
5 days ago
Bengaluru, Karnataka, India Episteme Consulting Private Limited Full timeKey Responsibilities:Inspect hotels regularly to ensure they meet safety standards and provide a comfortable environment for guests.Performance Metrics:Arrange for routine maintenance in hotel rooms, lobbies and facilities to prevent issues and reduce downtime.Leadership Role:Organize repair projects to minimize disruption to guests and ensure timely...
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3 weeks ago
Bengaluru, Karnataka, India Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons, we believe in creating unforgettable experiences for our guests. Our team members are the driving force behind this mission, and we're looking for talented individuals to join our Housekeeping team.About the Role:The Guest Room Attendant is responsible for delivering exceptional guest experiences by ensuring all guest...
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Hotel Room Attendant
1 week ago
Bengaluru, Karnataka, India Four Seasons Hotels and Resorts Full timeAbout Four SeasonsAt Four Seasons, we are a collective of individuals who strive for excellence, treat each other with respect, and create unforgettable experiences for our guests. Our hotel's unique culture is built on luxury, genuine heart, and a passion for delivering exceptional service.About the RoleThe Guest Room Attendant is a key member of our...