Contract Renewal Coordinator

1 week ago


Bengaluru, Karnataka, India Qt Group Full time
About the Role

We are seeking a highly skilled Contract Renewal Coordinator to join our APAC Renewals team. In this position, you will be responsible for managing existing customer relationships and renewal business within your assigned territory.

The role requires close collaboration with customers and Account Managers to ensure on-time bookings and retention of our customer base. You will also work closely with Customer Success to expand our customer base and manage a positive customer experience.

The Contract Renewal Coordinator will be based in our India office located in Bangalore and will play a critical role in driving revenue growth through effective contract management and renewal strategies.

Main Responsibilities:

  • Manage renewal contracts within an assigned territory to ensure on-time bookings
  • Communicate with customers through online meetings, phone calls, and email
  • Understand budgets, stakeholders, requirements, and approval processes in line with MEDDIC methodology
  • Sell licenses for software development, user interface design, automated user interface testing, code- and architecture analysis, and testing coverage measurement
  • Collaborate closely with Account Managers, Sales Engineers, and Customer Success to align on customer strategies and coordinate customer-facing communication
  • Use value selling to defend against competitive and pricing pressure
  • Discover potential license expansions to refer up-and cross-selling opportunities to Account Managers
  • Provide regular updates on renewal statuses and escalate customer requests as needed
  • Collaborate with cross-functional teams to address complex customer requests
  • Meet or exceed annual and quarterly revenue goals

About You

  • Academic or similar degree in Business
  • 2+ years of relevant experience in BDR/SDR, Inside Sales, Renewals, or Customer Success– preferably in the technology industry
  • Strong critical and analytical thinking
  • Very good communication and presentation skills
  • Independent and confident workstyle
  • Eager to learn and improve skillset
  • Excellent verbal and written skills in English

Estimated Salary: ₹8,00,000 - ₹12,00,000 per annum, depending on qualifications and experience.

Benefits:

  • Flexible hours that focus on work-life balance
  • Possibility to work up to 3 days/week from home (from 4th Month)
  • Mobile phone and subscription
  • A friendly, diverse, and sociable workplace
  • Great colleagues from all over the world

About Qt Group

Qt Group is a global software company trusted by industry leaders and over 1.5 million developers worldwide to create applications and smart devices that users love. We help our customers increase productivity through the entire product development lifecycle – from UI design and software development to quality management and deployment.



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