Renewal Sales Expert

1 week ago


Bengaluru, Karnataka, India Rubrik Full time

About Rubrik

Rubrik is a cloud data management and security SaaS company that is rapidly growing. We are looking for an experienced renewal specialist to manage our existing accounts across the US and EMEA regions based out of our Bangalore office.

Job Summary

The successful candidate will own and manage a renewal book of business for existing customers, ensuring successful and on-time renewals. This role requires excellent communication and coordination with cross-functional teams such as Account Executives, Renewal Operations, Channel Team, Legal, Customer Success, Finance, and others.

Responsibilities:

  • Meet Quarter on Quarter Renewal Quota & ACV Plan
  • Negotiate and drive incremental standard uplift on renewals
  • Own, manage, and review your current and upcoming renewal pipeline periodically in CRM
  • Conduct product usage and account review for your customers and coordinate internally with the Sales, Support, and Customer Success team to help mitigate any potential renewal risk
  • Review, validate, and provide accurate renewal quotes to distributors 120 days in advance of contract renewal date
  • Proactively manage your individual forecast i.e., for CQ +1, update renewal sentiment and renewal opportunity stage progression in CRM
  • Maintain healthy pipeline hygiene i.e., for CQ +1 & monthly linearity
  • Work in close coordination with Account Executive on Upgrade+Renewal Opportunities
  • Consult with partners and customers to resolve any questions or challenges while leveraging the Account Manager and other internal teams as needed
  • Keep up with Phase - Product Training/Certifications & Company Updates
  • Conduct Periodic Pipeline Review & Forecast meetings with Distributors & Partners

Requirements:

  • 5+ years of experience in Renewals/Account Management/Sales/Customer Success in SaaS
  • Have exposure and experience of working with Global Customers i.e., US, EMEA & APAC
  • Experience working in Cloud Data Management & Security
  • Prior Experience working in Channel/Partner Ecosystem will be an add-on
  • Excellent English communication skills (written and verbal)
  • Bachelor's degree in any discipline
  • Ability to successfully balance a wide variety of daily tasks and adjust priorities in a fast-paced environment over multiple engagements
  • Must be a self-starter with the ability to work independently or in a team environment

Salary Range:

$80,000 - $120,000 per annum, depending on experience



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