Data Renewals Specialist
11 hours ago
We are seeking a seasoned professional with experience in sales and customer support to join our team as a Data Renewals Specialist in Bangalore or Hybrid.
The successful candidate will report to the Manager, Subscription Renewals and will be responsible for guiding and expanding renewals starting 180 days in advance of their contract end date.
Your Key Responsibilities:- Collaborate with the customer success/sales team to preserve and expand customer subscriptions while maintaining long-lasting relationships
- Analyze customer details to identify what they own versus what they are using
- Work with Operations, Deal Strategy, and Legal teams to negotiate and accomplish renewals
- Identify any renewal risks within an account
- Engage with decision-makers to identify customer requirements and uncover roadblocks to ensure renewals
- Finalize all renewal bookings before contract expiration dates
- Attain uplift on renewal bookings
- Expand customer spend with upsell on renewal bookings
- Meet Single-Year to Multi-Year subscription term conversion % on renewal bookings
- BA/BS or equivalent educational background
- Minimum 1+ years of relevant professional experience
This is a hybrid role that requires collaboration across departments and building relationships internally. The ideal candidate will have a strong understanding of customer needs and be able to advocate for Informatica's best interests.
The salary for this position is estimated at ₹8,50,000 - ₹10,00,000 per annum, based on location and experience.
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