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Renewals Specialist

2 months ago

Bengaluru, Karnataka, India Branch Metrics Full time

At Branch, we're transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. We're seeking a highly driven Renewals Manager to support account teams in a fast-paced and dynamic go-to-market deal support environment.

About the Role:

  • Support account teams in planning and executing renewals strategies.
  • Manage contract paperwork by drafting, reviewing, and coordinating order execution.
  • Conduct customer conversations to understand budgets, stakeholders, requirements, and approval processes.
  • Defend against competitive pressures and identify expansion/cross-sell opportunities.
  • Maintain data hygiene and keep up-to-date status of renewals for week-on-week management of pipeline, forecasting, and executive reporting.

You'll be a good fit if you have:

  • Bachelor's Degree in Marketing, Sales, Finance, or a related field.
  • 4+ years of experience in a renewals role within a SaaS-based organization.
  • High confidence in managing customer quoting and contracts.
  • Strong customer-facing acumen with negotiation and communication skills.
  • Ability to multi-task and manage a high volume of accounts.
  • Able to build relationships quickly and work across multiple cross-functional teams.

This role will be based at our Bengaluru office and follows a Hybrid schedule aligned with our Return to Office guidelines.