Key Account Renewals Growth Specialist
23 hours ago
Build Your Career at Informatica
We're seeking a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world's most challenging problems are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.
Growth Opportunities with Key Accounts
We're looking for a Key Account Renewals Growth Specialist candidate with experience in Sales, Renewals customer support, to join our team in Bangalore/ Hybrid. As a key member of our team, you will be responsible for managing renewals starting 180 days in advance of their contract end date.
Your Role Responsibilities:
- Drive Renewals Growth: Collaborate with the customer success/sales team to preserve and expand customer subscriptions while maintaining long-lasting relationships.
- Analyze Customer Needs: Identify and analyze all details of what a customer owns vs what they are using.
- Negotiate Renewals: Work with our Operations team, Deal Strategy, and Legal teams to negotiate and accomplish renewals.
- Risk Identification: Identify any renewal risks within an account.
- Decision-Maker Engagement: Engage with decision-makers to identify customer requirements and uncover roadblocks to ensure renewals.
Performance Metrics
- Finalize all renewal bookings before contract expiration dates.
- Attain uplift on renewal bookings.
- Expand customer spend with upsell on renewal bookings.
- Meet Single-Year to Multi-Year subscription term conversion % on renewal bookings.
Role Essentials
- You will need to work across departments and be the voice of the customer but also advocate for what is best for Informatica. It is extremely important you build relationships internally.
- BA/BS or equivalent educational background; we will consider an equivalent combination of relevant education and experience.
- Minimum 1+ years of relevant professional experience.
About the Role
As a Key Account Renewals Growth Specialist, you will play a critical role in driving business growth through strategic account management and customer engagement. You will have the opportunity to work closely with cross-functional teams to deliver exceptional results and drive business outcomes.
About Us
Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management CloudTM that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica.
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