Retention and Upsell Lead

6 days ago


Mumbai, Maharashtra, India L&T Financial Services Full time

**Key Responsibilities**

The ideal candidate will have experience with MarTech tools, digital marketing channels, and analytics. Key responsibilities include: Developing customer retention strategies; Collaborating with the Analytics team to segment customers; Identifying opportunities for upselling and cross-selling; Gathering and analyzing customer feedback; Monitoring and optimizing processes related to customer retention.



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