Customer Service Liaison
2 weeks ago
At Genpact, we are seeking a talented Customer Service Representative to join our team. This is a challenging and rewarding role that requires excellent communication and problem-solving skills.
About the Role
- We offer a competitive salary of $45,000 per annum, making this an attractive opportunity for those looking to advance their careers.
Responsibilities
- As a Customer Service Representative, you will be responsible for providing exceptional customer service via phone, email, and chat.
- You will also be required to work closely with internal departments to meet customer needs, providing knowledgeable answers to questions about products, pricing, and availability.
- Data entry in various platforms is also a key aspect of this role.
Key Qualifications
- A minimum of 1-4 years' relevant work experience is required for this position.
- Excellent phone etiquette and verbal, written, and interpersonal skills are essential.
- The ability to multi-task, organize, and prioritize work is also critical.
- This is a night shift position, requiring individuals who can work independently and make sound decisions.
What We Offer
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A chance to work with a global leader in business process management.
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