Customer Experience Liaison

5 days ago


Noida, Uttar Pradesh, India Times Internet Full time

About Times Internet

We are a leading digital products company that creates premium experiences for millions of users. Our portfolio includes market-leading brands such as TOI, ET, NBT, Cricbuzz, Times Prime, and more.

Our mission is to enrich user experiences and bring them closer to their interests and aspirations. We are committed to innovation and bringing new ideas and technologies to the table.

About the Business Unit

ET is India's largest and most respected business news platform. We provide in-depth coverage of the economy, stock markets, business developments, and personal finance changes everyday.

About the Role

We are seeking an experienced Guest Relations Manager to build and maintain relationships with CXOs, industry leaders, policymakers, and influencers. This role requires excellent communication skills, multitasking abilities, and superior tracking skills.

Key Responsibilities:

  • Build and maintain strong relationships with CXOs, policymakers, and influencers.
  • Identify and onboard impactful speakers for events.
  • Coordinate guest attendance, appointments, and event schedules.
  • Maintain accurate guest records and profiles.
  • Communicate effectively with stakeholders and internal teams.

Requirements:

  • 5-10 years of experience in customer-facing roles.
  • Excellent relationships-building skills.
  • Strong communication and articulation skills.
  • Superior tracking and organizational abilities.

Salary Estimate: ₹20,00,000 - ₹30,00,000 per annum (dependent on location and experience).



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