Customer Experience Ambassador
1 day ago
At Genpact, we are seeking a highly skilled Customer Service Representative to join our team in Noida. This is a fantastic opportunity to leverage your exceptional communication skills and passion for customer satisfaction.
About the Role
- We are looking for an individual who can provide top-notch service to our customers via phone, email, and chat.
- You will be responsible for resolving customer issues proactively and converting them into loyal advocates for our brand.
Responsibilities
- Communicate effectively with customers through various channels.
- Provide accurate information about our products, pricing, and availability.
- Collaborate with internal departments to meet customer needs.
- Data entry in multiple platforms.
Requirements
- A minimum of 1-3 years of relevant work experience.
- Excellent phone etiquette and strong verbal, written, and interpersonal skills.
- The ability to multitask, organize, and prioritize tasks efficiently.
What We Offer
- A competitive salary range of ₹2.5 Lakhs - ₹4.5 Lakhs per annum.
- An attractive rotational shift arrangement.
- Opportunities for growth and development in a dynamic environment.
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