Customer Service Ambassador
6 days ago
About ISON Xperiences India Private Limited
We are a leading organization in the industry, providing excellent customer service to our clients.
Compensation Package:
The estimated salary for this role is ₹ 22,500 per month, with a range of ₹ 20,000 - ₹ 25,000 based on experience.
Job Summary
This is a contact center representative position where you will be responsible for handling customer inquiries and providing support via phone, email, or chat.
Key Responsibilities:
- Handle customer calls, emails, or chats in a professional and courteous manner
- Respond to customer inquiries and resolve issues in a timely and effective manner
- Provide product information and make recommendations as needed
- Work collaboratively with team members to achieve sales targets and improve customer satisfaction
Requirements and Qualifications:
To be successful in this role, you should have:
- A minimum of a graduate degree
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Basic computer skills and proficiency in CRM software
Benefits:
We offer a competitive salary package, opportunities for career growth, and a collaborative work environment.
Shifts and Week Offs:
You will be required to work 6 days a week with rotational shifts and week offs. For males, the shift timings will be from 10:30 am to 2:30 am. For females, the shift timings will be from 10:30 am to 7:30 pm and 11:30 am to 8:30 pm.
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