Customer Service Ambassador

4 days ago


Greater Noida, Uttar Pradesh, India FASHION TV Full time
Customer Service Ambassador

At FASHION TV, we are seeking a skilled Customer Service Ambassador to join our team. As a key member of our front desk, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our office.

Key Responsibilities:
  • Greets and welcomes guests in a professional and friendly manner
  • Answers phone calls and directs guests efficiently
  • Maintains a tidy and organized reception area
  • Handles mail and deliveries
  • Schedules appointments and maintains calendars
  • Assists with administrative tasks such as filing and data entry
  • Coordinates meetings and events
  • Keeps records of visitors and provides security passes when required
  • Handles customer inquiries and provides information about FASHION TV
  • Assists with office supply management and ordering
  • Ensures adherence to office policies and procedures
  • Performs basic bookkeeping tasks such as recording expenses
  • Collaborates with colleagues to maintain a cohesive and productive work environment
Required Qualifications:
  • High school diploma or equivalent
  • Proven experience in customer service or a similar role
  • Proficient in Microsoft Office suite
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Customer service oriented with a positive attitude
  • Ability to handle pressure and manage time effectively
  • Professional appearance and demeanor
  • Knowledge of administrative and clerical procedures
  • Familiarity with office equipment and procedures
  • Ability to maintain a high level of accuracy and attention to detail
  • Solid problem-solving skills and resourcefulness
  • Ability to work independently and as part of a team

bookkeeping, clerical procedures, adherence, Microsoft Office, inventory accounting, organization, communication skills, scheduling, administrative, customer, communication, teamwork, customer service, administrative tasks, organizational skills, problem-solving



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