Customer Service Ambassador

5 days ago


Noida, Uttar Pradesh, India Genpact Full time

Genpact is a global professional services company that offers process improvement and operational excellence solutions to its clients.

We are looking for a Customer Service Representative to join our team. This role involves handling customer inquiries via phone, email, and chat. The ideal candidate should have excellent communication skills and be able to resolve issues proactively.

The salary range for this position is approximately $45,000 - $55,000 per year, depending on experience and qualifications.

Responsibilities:

  • Communicate with customers in a timely and effective manner
  • Provide accurate and informative responses to customer inquiries
  • Work collaboratively with internal departments to resolve customer issues
  • Manage multiple customer interactions simultaneously

Qualifications:

  • At least 2 years of experience in a customer-facing role
  • Excellent verbal and written communication skills
  • Ability to multitask and prioritize work effectively

Benefits include access to training and development opportunities, flexible work arrangements, and a supportive team environment.

Learn more about Genpact's commitment to diversity, equity, and inclusion by visiting our website at [insert link].



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