Customer Service Advocate

6 days ago


Noida, Uttar Pradesh, India RoarX India Full time

We are seeking a talented Customer Service Representative to join our team at RoarX India, an e-commerce brand specializing in innovative smart gadgets and mobile accessories.

**About Us**

RouxX India is a rapidly growing e-commerce brand founded in 2020, focusing on delivering high-quality products for various smartphones. Our headquarters is based in Noida, Uttar Pradesh, and our products are available on major platforms like Flipkart and Amazon.

**Job Details**

Title: Customer Service Representative

Sector: Consumer Electronics

Estimated Salary: ₹1.8 - 2 lakhs Yearly, subject to increment

Location: Noida

Working Hours: 10:00 AM to 06:00 PM

**Key Responsibilities**

Provide exceptional customer support primarily through calls, as well as emails and chat services

Handle customer inquiries and resolve issues efficiently

Stay updated on RoarX products and services to deliver accurate information

Maintain professionalism and a positive attitude while interacting with clients

Collaborate with team members to improve support processes and service quality

Meet performance targets and maintain service standards

**Required Skills and Qualifications**

Candidate should possess excellent communication skills in English/Hindi

Basic computer knowledge (Windows, Excel, Google Sheets) is essential

Good typing speed (30-40 WPM) is required

Prior call handling experience is preferred but not mandatory

Graduates, undergraduates, and freshers are encouraged to apply



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