Client Advocate
1 month ago
We are seeking a highly skilled Client Partner to join our team at Access Healthcare Services. As a Client Partner, you will play a critical role in ensuring seamless communication with our clients, resolving inquiries, and providing accurate product/service information.
Key Responsibilities- Perform thorough pre-call analysis to ensure accurate information and status updates.
- Maintain detailed documentation of client software and communication with insurance companies.
- Record and analyze post-call actions to ensure effective claim follow-up.
- Assess and resolve customer inquiries, requests, and complaints through timely and effective communication.
- Provide accurate and up-to-date product/service information to customers, utilizing available documentation and research.
- Analyze accounts receivable data to identify underpayment reasons, days in A/R, and top denial reasons.
- 1-4 years of experience in accounts receivable follow-up/denial management for US healthcare customers.
- Fluent verbal communication abilities and call center expertise.
- Knowledge of denials management and A/R fundamentals is preferred.
- Ability to work continuously in night shifts.
- Basic working knowledge of computers.
- Prior experience working in a medical billing company and using medical billing software is an advantage.
- Knowledge of healthcare terminology and ICD/CPT codes is a plus.
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Customer Success Advocate
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Strategic Customer Advocate
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Customer Success Advocate
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Senior Customer Advocate
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Customer Service Advocate
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Digital Sales Advocate
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Customer Success Liaison
1 month ago
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GST Customer Success Manager
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Consulting Mantri Senior Business Partner
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Technical Support Professional
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Customer Success Associate
3 weeks ago
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Customer Support Associate
4 weeks ago
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Customer Service Representative
1 month ago
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Product Specialist
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Software Automation Specialist
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Strategic Implementation Expert
6 days ago
Noida, Uttar Pradesh, India Vensure Employer Solutions Full timeAt Vensure Employer Solutions, a 19+ year old SAAS based IT Product company in the HR domain, we provide end-to-end HR solutions to 90+ thousand clients in the USA. Our esteemed client list includes the US Army, Fox Studios, Disney Studios, and Harvard University. We offer a Human Capital suite of Hire to Retire services, including Payroll services, Benefits...
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Customer Success Strategist
4 weeks ago
Noida, Uttar Pradesh, India Masters India Private Limited Full timeAbout the Role:Masters India Private Limited is seeking a Customer Success Strategist to drive long-term success and satisfaction of our enterprise clients. As a key member of our Customer Success team, you will guide clients through the entire lifecycle, from onboarding to product adoption, helping them unlock the full value of our solutions.Key...
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Senior Implementation Specialist
4 days ago
Noida, Uttar Pradesh, India Vensure Employer Solutions Full timeAbout Vensure Employer Solutions: We are a leading SAAS-based IT product company in the HR domain, providing end-to-end HR solutions to 90+ thousand clients in the USA. Our esteemed client list includes the US Army, Fox Studios, Disney Studios, and Harvard University. We cater to more than 1.2 million worksite employees, making us the 2nd largest company in...
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Digital Solutions Expert
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Product Support Specialist
1 month ago
Noida, Uttar Pradesh, India Singular Full timeWe're seeking a skilled Product Support Engineer to join our Bangalore office, responsible for handling B2B customer/partner communication and resolving technical issues.In this role, you'll be the first point of contact for Singular's clients and partners, troubleshooting issues or escalating them internally. You'll also research, debug, and solve client's...