Customer Service Representative

2 weeks ago


Noida, Uttar Pradesh, India iQor Full time

Job Overview

iQor is looking for a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients' customers via phone.

About the Role

The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work well under pressure. You will be required to handle a high volume of inbound chats, respond to customer inquiries, and provide accurate and efficient solutions.

Key Responsibilities

  • Provide exceptional customer service via phone, ensuring that every interaction meets or exceeds client expectations.
  • Build strong relationships with customers by actively listening to their concerns, empathizing with their needs, and delivering tailored solutions.
  • Meet or exceed departmental productivity and quality standards, consistently striving for first chat resolution and customer satisfaction.
  • Stay up-to-date on client products and services, effectively communicating value and benefits to customers.
  • Collaborate with team members to share best practices, improve processes, and drive continuous improvement.

Minimum Qualifications and Skills

  • At least 18 years old.
  • Excellent English communication skills.
  • Demonstrated knowledge of customer service principles and practices.
  • Prior experience in a similar role, preferably with an international BPO company (but not required).
  • Flexibility to work full-time, variable schedules, and overtime when needed.

Salary Estimate

We estimate the salary range for this position to be between $15-$20 per hour, based on industry standards and national averages. This is a base estimate and may vary depending on factors such as location, experience, and performance.



  • Noida, Uttar Pradesh, India de consulting zone Full time

    **Job Title:** Customer Service Representative**Location:** Bank Head Office**Employment Type:** 3rd Party Payroll**Working Days:** 5 Days a Week**Salary:** Freshers: 2.45 LPA, 1 Year Customer Service Experience: 3.10 LPA, 2+ Years Customer Service Experience: Up to 4.27 LPAWe are seeking skilled Customer Service Representatives to join our banking process...


  • Noida, Uttar Pradesh, India Shining Stars Institution & travels Full time

    At Shining Stars Institution & Travels, we are seeking a skilled Customer Service Representative to oversee the customer service process. This role involves resolving customer complaints, conducting quality assurance surveys, and providing feedback to staff. The ideal candidate will possess excellent product knowledge and have a positive rapport with clients...


  • Noida, Uttar Pradesh, India Help2Hire Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Help2Hire.Main Responsibilities:Providing exceptional customer service and support to clients.Resolving customer queries and issues in a timely and professional manner.Working closely with the team to achieve customer satisfaction and loyalty.Fulfilling the company’s...


  • Noida, Uttar Pradesh, India Freshgraduates Full time

    At Freshgraduates, we are seeking a highly skilled and customer-focused International Customer Service Representative to join our team in Kolkata.This role is perfect for individuals who enjoy working with customers, resolving issues, and providing exceptional service. As an International Customer Service Representative, you will be the face of our company,...


  • Noida, Uttar Pradesh, India TransPerfect Full time

    We are seeking a skilled Customer Service Representative to join our team at TransPerfect in Noida, India.About the Role:This is an onsite position for a customer service representative to assist in our data collection project. The selected candidate will be responsible for welcoming participants to the data collection study, checking their ID, and...


  • Noida, Uttar Pradesh, India VictaMan Services Private Limited Full time

    VectaMan Services Private Limited offers a unique opportunity to work with our innovative EarlyJobs platform, a valuable resource for freelance recruiters and students alike.The Role As a Customer Service Representative, you will be responsible for handling inbound calls and emails in a professional manner, resolving customer inquiries and requests, and...


  • Noida, Uttar Pradesh, India Axis Bank Full time

    About the Role: We are seeking a Customer Service Representative to join our team at Axis Bank. The ideal candidate will have excellent communication skills, a strong ability to multitask, and a passion for delivering exceptional customer experiences.Key Responsibilities: Resolving customer queries and complaints in a timely and efficient mannerProviding...


  • Noida, Uttar Pradesh, India NTT DATA Full time

    Job Overview:We are currently seeking a skilled Customer Service Representative to join our team in Noida, Uttar Pradesh, India. As a key member of our organization, you will be responsible for providing exceptional customer service and resolving complex client situations.Responsibilities:• Resolve client issues and concerns in a timely and professional...


  • Noida, Uttar Pradesh, India iQor Full time

    Job OverviewiQor is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to clients via phone.Key Responsibilities:Answer inbound calls and greet customers with energy and enthusiasm.Place outbound calls and...


  • Noida, Uttar Pradesh, India iQor Full time

    Job OverviewiQor is seeking a skilled Customer Service Representative to join our team. As a representative, you will be responsible for handling inbound calls and providing exceptional customer service to clients.About the RoleThis is a full-time position that requires a strong communication skillset, ability to work in a fast-paced environment, and a...


  • Noida, Uttar Pradesh, India iQor Full time

    OverviewiQor Noida is seeking a polite, professional individual to represent our clients professionally by providing remarkable service to their customers via phone.Salary and BenefitsWe offer an estimated annual salary of ₹**250,000 - ₹300,000**. In addition to the competitive compensation package, our team members also enjoy access to benefits such as...


  • Noida, Uttar Pradesh, India HireBloc Ventures Pvt Ltd Full time

    HireBloc Ventures Pvt Ltd seeks a skilled Customer Service Representative to enhance our team's capabilities.Job Overview:We are looking for an individual with excellent communication skills and a customer-centric approach to join our Domestic Voice Process team. Your role will involve managing customer relationships through effective CRM strategies,...


  • Noida, Uttar Pradesh, India ison xperiences india private limited Full time

    Hiring RequirementsOverview: Ison Xperiences India Private Limited is seeking a highly skilled and experienced Customer Service Representative to join our team.Responsibilities:Provide exceptional customer service via phone, email, or chatResolve customer complaints in a timely and professional mannerMeet sales targets and increase customer satisfactionWork...


  • Noida, Uttar Pradesh, India ResoPro Training Services Full time

    Job SummaryResoPro Training Services seeks a skilled Customer Service Representative to join our team in Noida. As a key member of our US Voice Process, you will be responsible for delivering exceptional customer service and supporting our clients in a professional and courteous manner.Key ResponsibilitiesAssist clients with inquiries, account-related...


  • Noida, Uttar Pradesh, India iQor Full time

    Job Summary:We are seeking a skilled and professional Customer Service Call Center Agent to represent our clients by providing exceptional service to their customers via phone. The ideal candidate will be able to handle a high volume of inbound or outbound calls and create a positive experience for each caller.Responsibilities:Answer inbound calls and greet...


  • Noida, Uttar Pradesh, India 2coms Full time

    About the RoleAt 2coms, we are seeking a highly skilled and motivated Customer Service Representative to join our team. This role involves interacting with customers from North America, Canada, and the UK, providing exceptional support and resolving their queries in a timely manner.


  • Noida, Uttar Pradesh, India iQor Full time

    About the Job:iQor is seeking a skilled Customer Service Representative to join our team. This role offers an excellent opportunity for individuals who enjoy interacting with customers and providing top-notch service.Job Summary:The ideal candidate will be responsible for handling inbound and outbound calls, greeting customers with enthusiasm, and resolving...


  • Noida, Uttar Pradesh, India GEDU Global Education Full time

    Job Title: Customer Service Liaison RepresentativeWe are seeking a highly motivated and results-driven Customer Service Liaison Representative to join our team at GEDU Global Education.Job Description:The successful candidate will be responsible for developing and maintaining solid relationships with prospective students and company stakeholders. Key...


  • Noida, Uttar Pradesh, India Speed Global Solutions Full time

    Company OverviewSpeed Global Solutions is a premier service provider dedicated to delivering high-quality customer support and data management services.Job OverviewWe are seeking a Customer Service Representative to join our team in Noida.Key Qualifications and SkillsEffective communication and problem-solving skillsEmpathy and patience in customer...


  • Noida, Uttar Pradesh, India NTT DATA Full time

    About the Role">">Our team is seeking a Customer Service Representative to join our Noida, Uttar Pradesh (IN-UP), India (IN) office. As a key member of our customer care collections team, you will play a vital role in ensuring exceptional customer experiences and resolving complex client situations.">">Job Responsibilities">">• Handle routine questions and...