Customer Service Representative

2 weeks ago


Noida, Uttar Pradesh, India de consulting zone Full time

**Job Title:** Customer Service Representative

**Location:** Bank Head Office

**Employment Type:** 3rd Party Payroll

**Working Days:** 5 Days a Week

**Salary:** Freshers: 2.45 LPA, 1 Year Customer Service Experience: 3.10 LPA, 2+ Years Customer Service Experience: Up to 4.27 LPA

We are seeking skilled Customer Service Representatives to join our banking process team at the Noida Head Office. This role involves assisting customers with banking queries, providing solutions, and ensuring a seamless customer experience.

**Key Responsibilities:**

  • Handle customer inquiries professionally and efficiently.
  • Provide support and assistance on various banking products and services.
  • Resolve customer issues and escalate complex cases as needed.
  • Ensure high standards of customer satisfaction through timely responses.

**Requirements:**

  • Graduate (mandatory).
  • Freshers are welcome; prior customer service experience in banking or relevant sectors preferred.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and handle queries with patience.


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