Global Customer Liaison Specialist
1 day ago
About GEDU Global Education
We are a leading global education provider committed to delivering exceptional experiences for our students.
Job Title: Global Customer Liaison Specialist
Location: Noida, India
Salary: ₹10.5 lakhs per annum (estimated)
Company Overview:
Ged Global Education is a renowned organization dedicated to providing top-notch educational services to students worldwide.
Job Description:
The role of a Global Customer Liaison Specialist at Ged Global Education involves promoting and selling educational programs to potential students while responding to their inquiries on various courses. This position requires developing and sustaining strong relationships with prospective students and stakeholders, handling inbound queries from multiple channels, and making outbound calls to convert leads into applications.
Key Responsibilities:
- Developing and Sustaining Relationships: Foster solid relationships with prospective students and company stakeholders through effective communication and customer service.
- Inbound and Outbound Sales: Handle inbound queries from various channels, including telephone, email, and web chat, while making outbound calls to convert prospective student leads into applications.
- Data Management: Ensure accurate and timely recording of customer data into all appropriate systems.
- Student Journey Development: Identify and report issues and trends to support the development of the student journey.
- Cross-Selling and Up-Selling: Promote products to enhance customer satisfaction and increase revenue.
Qualifications:
- Fluency in English: Essential written and spoken English fluency; proficiency in other languages is a plus.
- Self-Starter and Problem Solver: Proven ability to work independently and address challenges effectively.
- Deadline Driven and Goal Oriented: Must be able to meet deadlines and achieve set goals.
- Positive Attitude and Customer Focus: Maintain a positive attitude and prioritize customer satisfaction.
- Interpersonal and Communication Skills: Excellent interpersonal, oral, and written communication skills to interact with individuals effectively.
- Teamwork and Adaptability: Ability to work collaboratively as part of a team and adapt to changing situations.
Becoming Part of Our Team
-
Customer Service Liaison Representative
4 weeks ago
Noida, Uttar Pradesh, India GEDU Global Education Full timeJob Title: Customer Service Liaison RepresentativeWe are seeking a highly motivated and results-driven Customer Service Liaison Representative to join our team at GEDU Global Education.Job Description:The successful candidate will be responsible for developing and maintaining solid relationships with prospective students and company stakeholders. Key...
-
Customer Service Liaison
2 weeks ago
Noida, Uttar Pradesh, India iEnergizer Full timeAbout the RoleWe are seeking a highly skilled Customer Service Liaison to join our team at iEnergizer. As a key member of our customer support team, you will be responsible for providing exceptional service and support to our customers.
-
Customer Relations Specialist
4 weeks ago
Noida, Uttar Pradesh, India Andd Jobs Full timeJob Title: Customer Relations SpecialistJob Summary:We are seeking a skilled Customer Relations Specialist to join our team at Andd Jobs. As a key member of our team, you will be responsible for building strong relationships with our customers, understanding their needs, and providing tailored solutions to meet their expectations.Responsibilities:Consult...
-
Customer Relationship Development Specialist
4 days ago
Noida, Uttar Pradesh, India GEDU Global Education Full timeJob SummaryThe Customer Relationship Development Specialist is responsible for promoting and selling university programs to potential students, responding to inquiries, and identifying suitable programs to meet their goals.About GEDU Global EducationGEDU Global Education is a leading education provider that offers a range of programs to students from around...
-
Customer Experience Specialist
4 weeks ago
Noida, Uttar Pradesh, India RateGain Full timeJob DescriptionAn exciting opportunity has arisen for a Customer Experience Specialist to join our dynamic team at RateGain. As a key member of our customer support team, you will be responsible for delivering exceptional service and ensuring the satisfaction of our global customers.
-
Global IT Solutions Coordinator
4 weeks ago
Noida, Uttar Pradesh, India Zones Full timeCompany Overview:">Zones is a global leader in end-to-end IT solutions, with a strong presence in over 100 countries.We specialize in digital workplace, cloud and data center, networking, security, and managed services. Our commitment to innovation and customer satisfaction has earned us a reputation as the trusted partner for businesses worldwide.Salary:An...
-
Dynamic Business Development Specialist
2 weeks ago
Noida, Uttar Pradesh, India Advist Global Full timeJob OverviewAdvist Global is seeking an enthusiastic and results-driven Business Development Specialist to join our team. This role involves generating leads, nurturing customer relationships, and closing sales to drive company growth.
-
Technical Support Specialist
4 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full timeJob OverviewAt NTT DATA, we are committed to delivering exceptional customer experiences through our innovative solutions. As a Technical Support Specialist - Customer Experience, you will play a vital role in ensuring that our customers receive top-notch support and service.About the RoleWe are seeking an experienced Technical Support Specialist to join our...
-
Senior Operations Lead
4 weeks ago
Noida, Uttar Pradesh, India exl Full timeJob SummaryWe are seeking a highly skilled Senior Operations Lead to join our global customer service team at EXL. This is an exciting opportunity for a seasoned professional to take on a leadership role and drive excellence in customer experience.About the RoleAs a Senior Operations Lead, you will be responsible for ensuring that our customer service...
-
Global Marketing Specialist
10 hours ago
Noida, Uttar Pradesh, India Smart Energy Water Full timeJob OverviewWe are seeking a highly motivated Global Marketing Specialist to join our team at Smart Energy Water. As a key member of our marketing department, you will be responsible for implementing marketing and branding strategies for new and existing products across geographies.The ideal candidate will have a strong background in product marketing, with...
-
AR Caller Liaison
2 weeks ago
Noida, Uttar Pradesh, India CorroHealth Full timeJob Title: AR Caller LiaisonCompany Overview: CorroHealth is a leading provider of innovative healthcare solutions.We have a unique opportunity for an experienced AR Caller Liaison to join our team. As an AR Caller Liaison, you will be responsible for managing day-to-day activities related to denial processing, claims follow-up, and customer service. Your...
-
Global Process Improvement Specialist
10 hours ago
Noida, Uttar Pradesh, India Genpact Full timeJob OverviewGenpact is seeking a skilled and experienced professional to join our team as a Dispute & Chargeback Associate. This role involves managing global implementations and developing innovative solutions to address stakeholders' challenges.The ideal candidate will have expertise in Power Platform, with experience in working with Microsoft Azure...
-
Global Business Growth Specialist
2 weeks ago
Noida, Uttar Pradesh, India Techsaga Corporations Full timeJob OverviewWe are looking for a talented Global Business Growth Specialist to join our team at Techsaga Corporations.Key Responsibilities:New business development and lead generation in the IT software industry.Built and maintain customer relationships, driving sales growth and revenue expansion.The successful candidate will be responsible for identifying...
-
Senior Technical Support Specialist
4 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full timeAbout the RoleWe are seeking a highly skilled Senior Technical Support Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).Job Summary:The successful candidate will provide Level 2 technical guidance and support to customers through phone, email, and chat channels. This role involves troubleshooting and resolving reported problems,...
-
Global Education Liaison Specialist
1 week ago
Noida, Uttar Pradesh, India upGrad Full timeCompany Overview:We are a leading education platform, upGrad Abroad, dedicated to helping Indian students achieve their study abroad goals.Estimated Salary Range: $80,000 - $120,000 per annumJob Description:The Overseas Admission Manager will play a crucial role in managing the admission process for our students. This includes working closely with...
-
Global Sales Expansion Specialist
4 weeks ago
Noida, Uttar Pradesh, India EC-Council Full timeCompany Overview:EC-Council is a global leader in cyber security technical certification.About EC-Council:We are the world's largest cyber security technical certification body, operating in 145 countries globally. Our mission is to make a significant impact on the industry by training and certifying over 380,000 information security professionals...
-
Global Customer Service Representative
1 week ago
Noida, Uttar Pradesh, India Lumen Technologies Full timeAbout the RoleWe are seeking highly skilled individuals to join our team as a Customer Service Account Specialist at Lumen Technologies. This role involves providing exceptional customer service, resolving complex issues, and promoting our products and services to customers.Key Responsibilities:Handle inbound and outbound calls from customers, addressing...
-
Business Process Specialist
2 weeks ago
Noida, Uttar Pradesh, India QX Global Group Full timeAbout QX Global GroupWe are a global organization with multiple locations, seeking a highly skilled Business Process Specialist to join our team.
-
Cloud Specialist
1 week ago
Noida, Uttar Pradesh, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full timeOverviewCLOUD ANALOGY CRM SPECIALIST LIMITED is seeking a highly skilled Cloud Specialist to join our team. In this role, you will be responsible for designing, developing, and implementing Salesforce applications and customizations using Apex, Visualforce, Lightning components, and Salesforce CPQ.About the RoleThis is a challenging opportunity for a...
-
Regulatory Compliance Specialist
1 week ago
Noida, Uttar Pradesh, India QX Global Group Full timeWe are seeking a highly motivated Regulatory Compliance Specialist to join our team at QX Global Group. This role is based in Noida, Sector 62 and will be an onsite position.As a Regulatory Compliance Specialist, you will be responsible for ensuring that our clients receive exceptional customer service while maintaining professional working relationships...