Customer Service Delivery Lead

1 week ago


Noida, Uttar Pradesh, India HCLTech Full time

HCLTech is a leading IT services company, and we are seeking an experienced Customer Service Delivery Lead to join our team.

Estimated salary: $85,000 - $110,000 per annum.

About the Role

We are looking for a skilled professional to manage our customer service operations, ensuring timely and effective resolution of issues. The successful candidate will have excellent communication and problem-solving skills, with experience in contract management and asset management.

The role involves managing effective communications with internal and external customers, resolving problems efficiently, and working closely with sales and delivery partners. Key responsibilities include:



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