Customer Loyalty Strategist

2 weeks ago


Bengaluru, Karnataka, India PlatinumRx Full time

About PlatinumRx:

We are a fast-growing e-pharmacy on a mission to make chronic medications more affordable and accessible. Our company is driven by technology to provide significant savings to our customers while ensuring top-notch quality and service.

Role Overview:

The Retention Manager plays a critical role in driving customer loyalty and repeat purchases, a key metric for our business. We seek an experienced professional with hands-on experience in retention strategies that directly impact customer lifetime value.

Key Responsibilities:

  • Develop and execute retention campaigns to increase customer engagement and repeat purchases.
  • Leverage CRM tools (WebEngage, MoEngage, Clevertap) for targeted segmentation, campaign automation, and performance tracking.
  • Analyze customer behavior, churn patterns, and feedback to implement effective retention strategies.
  • Collaborate with marketing and product teams to align retention efforts with overall business objectives.
  • Monitor and optimize key retention metrics such as churn rate, repeat purchase rate, and customer lifetime value.
  • A/B test campaigns to continuously improve 1-2+ years of experience in retention, CRM, or lifecycle marketing.

Why Work with Us?

We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience. You will also have the opportunity to work in a high-growth startup environment with significant growth opportunities.



  • Bengaluru, Karnataka, India Sumadhura Infracon Pvt Ltd Full time

    **Job Title:** Senior Customer Loyalty StrategistAbout Us: Sumadhura Infracon Pvt Ltd is a leading real estate development company in Bengaluru, committed to delivering exceptional customer experiences. We are seeking a talented Senior Customer Loyalty Strategist to lead our loyalty program initiatives and drive customer retention.Role Overview: The...


  • Bengaluru, Karnataka, India Elevatoz Loyalty Full time

    Company OverviewElevatoz Loyalty is a pioneering company that specializes in designing, launching, and optimizing loyalty and engagement programs for channel partners and customers. Leveraging a deep understanding of human behavior, cutting-edge technology, and comprehensive program design, we deliver consistent results across diverse industries.About the...


  • Bengaluru, Karnataka, India Sumadhura Infracon Pvt Ltd Full time

    Job Title: Customer Experience StrategistAbout the Company:Sumadhura Infracon Pvt Ltd is a leading real estate company committed to delivering exceptional customer experiences.Job Summary:We are seeking an experienced Customer Experience Strategist to lead our loyalty program initiatives and drive long-term relationships with our customers.Key...


  • Bengaluru, Karnataka, India Elevatoz Loyalty Full time

    About UsElevatoz Loyalty is a leading provider of channel loyalty, customer loyalty, and employee rewards and recognition programs. Our expertise spans various domains, making us a trusted partner of major brands in the country.Job DescriptionThis is a full-time, on-site role for a skilled PHP Developer with a minimum of 2 years of experience at Elevatoz...


  • Bengaluru, Karnataka, India Sumadhura Infracon Pvt Ltd Full time

    **Job Title:** AGM - Loyalty Program/Loyalty Head**Estimated Salary:** ₹1,200,000 per annum (based on industry standards and location)**About the Job:- As a key member of our team at Sumadhura Infracon Pvt Ltd, you will lead the design and execution of customer loyalty strategies to enhance customer experience, foster long-term relationships, and drive...


  • Bengaluru, Karnataka, India HR Yaar Full time

    About HR YaarHR Yaar is a leading provider of innovative human resources solutions.About the RoleWe are seeking an experienced Customer Experience Strategist to join our team in BTM Layout, Bangalore. The successful candidate will have a proven track record of driving customer experience improvements and managing customer feedback programs within the BFSI...


  • Bengaluru, Karnataka, India twid Full time

    We are seeking a talented Customer Retention Strategist to join our team at Twid, a revolutionary fintech solution.About TwidTwid is a cutting-edge fintech company that aims to revolutionize the loyalty and rewards space. Our platform makes reward points ubiquitous and fungible, allowing users to redeem them seamlessly across various merchants.Salary and...


  • Bengaluru, Karnataka, India Sumadhura Infracon Pvt Ltd Full time

    **Job Overview:**We are seeking an experienced AGM - Loyalty Program/Loyalty Head to join our team at Sumadhura Infracon Pvt Ltd. The successful candidate will be responsible for leading the design and execution of customer loyalty strategies to enhance customer experience, foster long-term relationships, and drive brand loyalty.**Key...


  • Bengaluru, Karnataka, India Envision Energy Full time

    About UsAt Envision Energy, we are a world-leading green technology company dedicated to providing renewable energy system solutions for global enterprises, governments, and institutions. Our mission is to make renewable energy production, storage, and synergy less costly through technological innovation.Job SummaryWe are seeking an experienced Customer...


  • Bengaluru, Karnataka, India Lovelocal Full time

    Job Title: Customer Retention StrategistLoveLocal is India's fastest-growing hyper-local e-commerce platform, empowering local retailers. We are revolutionising how India shops for daily essentials by digitising our favourite neighbourhood retailers.We are looking for a skilled Customer Retention Strategist to join our team. As a Customer Retention...


  • Bengaluru, Karnataka, India Setu Full time

    Job Title: Customer Experience StrategistAbout Setu:We're a forward-thinking company that brings our best selves to work each day, enriching the world through digital commerce and financial services.Your Role:As our Lead Customer Happiness specialist, you'll lead customer support and manage escalations to ensure exceptional service standards. You'll track...


  • Bengaluru, Karnataka, India Sumadhura Infracon Pvt Ltd Full time

    Job SummaryWe are seeking a highly skilled AGM - Loyalty Program/Loyalty Head to lead our customer loyalty strategies and drive business growth. The ideal candidate will have proven experience in loyalty program management, customer retention strategies, and data analysis.About the JobLead the design and execution of customer loyalty strategies to enhance...


  • Bengaluru, Karnataka, India Sumadhura Infracon Pvt Ltd Full time

    Job DescriptionWe are looking for an experienced AGM - Loyalty Program/Loyalty Head to lead our customer loyalty strategies and drive business growth. The ideal candidate will have a proven track record of success in loyalty program management, customer retention strategies, and data analysis.About the RoleLead the design and execution of customer loyalty...


  • Bengaluru, Karnataka, India Sumadhura Infracon Pvt Ltd Full time

    Job Overview: We are looking for a skilled Loyalty Program Manager to design and execute customer loyalty strategies that drive long-term relationships and foster customer satisfaction.Responsibilities:Develop and implement loyalty programs to improve customer retention and brand loyalty.Analyze customer behavior and program data to inform...


  • Bengaluru, Karnataka, India Century Real Estate Holdings Pvt Ltd Full time

    We are seeking a skilled Customer Engagement Strategist to join our team at Century Real Estate Holdings Pvt Ltd.Job Summary: The ideal candidate will have experience in developing and implementing comprehensive CRM strategies, managing projects, overseeing data analysis, and collaborating with internal stakeholders.Key Responsibilities:Develop and implement...


  • Bengaluru, Karnataka, India Neokred Full time

    Job Responsibilities: As a Senior Business Development Manager - Loyalty & Rewards, your key responsibilities will include developing and leading the company's enterprise rewards and loyalty strategy, driving business growth by offering innovative, customizable solutions to meet client needs. You will also cultivate and manage long-term relationships with...


  • Bengaluru, Karnataka, India Sumadhura Infracon Pvt Ltd Full time

    Role OverviewThe AGM - Loyalty Program/Loyalty Head will be responsible for designing and executing customer loyalty strategies to enhance customer experience and drive business growth. This role requires strong analytical and data interpretation skills, excellent communication and interpersonal skills, and experience in loyalty program management.Key...


  • Bengaluru, Karnataka, India East Vantage Full time

    Job Title: Chief Customer Insights Strategist">About the Role:">We are seeking a seasoned Senior Data Analyst to join our team at East Vantage. As a Chief Customer Insights Strategist, you will play a pivotal role in driving customer-centric initiatives by analyzing Voice of Customer and CX data. Your expertise will help us identify opportunities to improve...


  • Bengaluru, Karnataka, India Elevatoz Loyalty Full time

    About UsElevatoz Loyalty is a rapidly growing company that specializes in creating tailored loyalty and engagement programs for businesses across industries. Our mission is to help companies build lasting connections with their customers, channel partners, and key stakeholders.We are dedicated to providing our employees with opportunities to grow, innovate,...


  • Bengaluru, Karnataka, India Neokred Full time

    About the RoleWe're looking for a seasoned Senior Business Development Manager - Loyalty & Rewards to join our team at Neokred. This individual will be responsible for developing and executing a sales strategy to drive growth in our loyalty and rewards solutions for large enterprises.The ideal candidate will have a proven track record of delivering...