Senior Customer Loyalty Strategist

14 hours ago


Bengaluru, Karnataka, India Sumadhura Infracon Pvt Ltd Full time

**Job Title:** Senior Customer Loyalty Strategist

About Us: Sumadhura Infracon Pvt Ltd is a leading real estate development company in Bengaluru, committed to delivering exceptional customer experiences. We are seeking a talented Senior Customer Loyalty Strategist to lead our loyalty program initiatives and drive customer retention.

Role Overview: The successful candidate will design and execute loyalty strategies to enhance customer satisfaction, foster long-term relationships, and increase brand loyalty. This role requires strong analytical skills, excellent communication abilities, and the capacity to collaborate with cross-functional teams.

Responsibilities:

  • Develop and implement loyalty programs that align with business objectives.
  • Analyze customer behavior and program data to drive informed decision-making.
  • Collaborate with stakeholders to ensure seamless program implementation and continuous improvement.
  • Stay updated on real estate trends and customer behavior to refine loyalty initiatives.

Requirements:

  • Proven experience in loyalty program management and customer retention strategies.
  • Strong analytical and data interpretation skills.
  • Excellent communication and interpersonal skills.
  • Bachelor's/Master's degree in Business Administration, Marketing, or a related field.

Estimated Salary Range: ₹ 8-12 lakhs per annum (dependent on qualifications and experience).



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