Customer Retention Strategist

4 days ago


Bengaluru, Karnataka, India twid Full time

We are seeking a talented Customer Retention Strategist to join our team at Twid, a revolutionary fintech solution.

About Twid

Twid is a cutting-edge fintech company that aims to revolutionize the loyalty and rewards space. Our platform makes reward points ubiquitous and fungible, allowing users to redeem them seamlessly across various merchants.

Salary and Benefits

The estimated salary for this position is $120,000 - $180,000 per year, depending on experience. As a valued member of our team, you can expect a comprehensive benefits package, including health insurance, retirement planning, and generous PTO.

Job Description

As a Customer Retention Strategist, you will play a crucial role in driving the long-term success of our customer base. Your primary responsibility will be to design and execute strategies to retain existing customers, enhance user engagement, and reduce churn.

You will work closely with our product, data, and customer success teams to develop targeted campaigns and optimize the overall customer lifecycle experience. Key responsibilities include:



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