Customer Experience and Retention Expert

About Us:At PlatinumRx, we are committed to making chronic medications more affordable and accessible. Our fast-growing e-pharmacy leverages technology to provide significant savings to our customers while ensuring top-notch quality and service.Job Summary:We are seeking an experienced Retention Expert to drive customer loyalty and repeat purchases. As a key...

We are looking for a seasoned professional to join our team as a Customer Success and Retention Expert. This role involves owning enterprise customer relationships, making them successful and true fans of BiteSpeed.Job OverviewBiteSpeed is a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We're...

Job Title: Customer Retention StrategistLoveLocal is India's fastest-growing hyper-local e-commerce platform, empowering local retailers. We are revolutionising how India shops for daily essentials by digitising our favourite neighbourhood retailers.We are looking for a skilled Customer Retention Strategist to join our team. As a Customer Retention...

Role OverviewThe AGM - Loyalty Program/Loyalty Head will be responsible for designing and executing customer loyalty strategies to enhance customer experience and drive business growth. This role requires strong analytical and data interpretation skills, excellent communication and interpersonal skills, and experience in loyalty program management.Key...

We are seeking a talented Customer Retention Strategist to join our team at Twid, a revolutionary fintech solution.About TwidTwid is a cutting-edge fintech company that aims to revolutionize the loyalty and rewards space. Our platform makes reward points ubiquitous and fungible, allowing users to redeem them seamlessly across various merchants.Salary and...

Company OverviewTwid is a revolutionary fintech solution that aims to make reward points ubiquitous and fungible. This enables users to redeem rewards seamlessly across various merchants.We are backed by leading fintech and loyalty funds, including Sequoia Surge, Beenext, Rakuten, and Google. Our dual headquarters are located in Singapore and...

Dear Applicants,We are seeking a highly skilled Sr. Manager/AVP for Customer Retention at our head office in GIVA, Bangalore.The ideal candidate will have expertise in end-to-end ownership of retention metrics, CRM activities, and NPS score improvement.The successful candidate will lead the omnichannel strategy for GIVA, manage day-to-day activities...

We are seeking a highly motivated, customer-focused and data-driven Senior Customer Retention Specialist to join our Strategy team at Furlenco.The ideal candidate will play a critical role in driving customer retention and revenue growth by managing the renewal process for existing subscribers. This role requires a strong attention to detail, excellent...

About the Position:Lovelocal, a pioneer in hyper-local e-commerce, seeks a highly skilled Hyper-Local E-commerce User Retention Expert to lead their user retention initiatives. The successful candidate will have a unique blend of technical expertise, business acumen, and communication skills.The ideal candidate will have extensive experience in retention...

At Twid, we are revolutionizing the way people redeem rewards points. Our innovative fintech solution enables seamless redemption of loyalty currencies at 35,000+ merchants, making rewards completely ubiquitous and fungible.We are a dual-headquartered company with strong backing from leading fintech and loyalty funds and global leaders including Sequoia...

Drive Long-Term Customer SuccessWe are seeking an experienced Customer Retention Strategist to join our growth marketing team at Twid. In this role, you will play a key part in driving the long-term success of our customer base by designing and executing strategies to retain existing customers, enhance user engagement, and reduce churn.About the RoleDesign...

About the Role:Lovelocal, India's fastest-growing hyper-local e-commerce platform, is seeking a skilled Customer Retention Marketing Specialist to join their team. As a key member of the retention marketing team, you will be responsible for defining and executing campaigns with external and internal stakeholders to meet user retention goals.The ideal...

About PlatinumRxWe are a pioneering e-pharmacy dedicated to making chronic medications more accessible and affordable. Our mission is to revolutionize the healthcare industry through innovative technology.Job OverviewThe ideal candidate will be responsible for driving customer loyalty and repeat purchases, a key metric for our business growth. With 1-2+...

About PlatinumRxWe are a fast-growing e-pharmacy committed to providing affordable chronic medications to our customers. Leveraging technology to deliver significant savings, we strive to ensure top-notch quality and service.Key ResponsibilitiesDevelop and execute retention campaigns to increase customer engagement and repeat purchases.Leverage CRM tools...

About the RoleWe are seeking an experienced Customer Experience Advocate to join our team at The Experience Co. This is a unique opportunity to make a real impact on customer satisfaction and drive business growth.Key ResponsibilitiesTake ownership of the entire customer experience post-sale, ensuring a smooth journey from onboarding to completion.Develop...

About the Role: As a Retention Specialist, you will be responsible for developing and executing customer-centric retention strategies to improve customer satisfaction and loyalty.Key Responsibilities:- Design and implement retention programs to improve customer retention and brand loyalty.- Analyze customer behavior and program data to inform...

Styleverse Lifestyle Pvt LtdAbout Us:At Styleverse Lifestyle Pvt Ltd, we're revolutionizing fashion retail with cutting-edge strategies and personalized customer experiences.Job Title: Customer Retention Specialist - E-commerceLocation: BangaloreSalary: ₹1,200,000 per annum (Negotiable based on experience)Job Description:We are seeking an experienced...

**Job Description:**We are looking for a seasoned AGM - Loyalty Program/Loyalty Head to lead our customer loyalty strategy at Sumadhura Infracon Pvt Ltd. As a key member of our team, you will be responsible for designing and executing customer loyalty programs that enhance customer experience, foster long-term relationships, and drive brand loyalty.**Key...

Job Title: Retention Marketing SpecialistWe are seeking a skilled Retention Marketing Specialist to join our team at Twid. This role will play a crucial part in driving long-term success by designing and executing retention strategies.About the Role:Drive Customer Retention: Develop and implement data-driven strategies to retain existing customers, enhance...

About PlatinumRx:PlatinumRx is a pioneering e-pharmacy committed to making chronic medications more affordable and accessible. Our innovative approach leverages technology to deliver significant savings to customers while maintaining top-notch quality and service.Job Summary:We are seeking an experienced Retention Manager to drive customer loyalty and repeat...