Retention Manager
3 weeks ago
We are a pioneering e-pharmacy dedicated to making chronic medications more accessible and affordable. Our mission is to revolutionize the healthcare industry through innovative technology.
Job OverviewThe ideal candidate will be responsible for driving customer loyalty and repeat purchases, a key metric for our business growth. With 1-2+ years of experience in retention, CRM, or lifecycle marketing, you will develop and execute retention campaigns to increase customer engagement and repeat purchases.
This role requires hands-on experience with CRM tools like WebEngage, MoEngage, or Clevertap for targeted segmentation, campaign automation, and performance tracking. You will analyze customer behavior, churn patterns, and feedback to implement effective retention strategies.
Collaborating with marketing and product teams, you will align retention efforts with overall business objectives. Monitoring and optimizing key retention metrics such as churn rate, repeat purchase rate, and customer lifetime value is crucial in this role.
A/B testing campaigns to continuously improve retention outcomes is also an essential aspect of this job. Your strong analytical skills will help derive insights from customer data, while your creative problem-solving skills will enable you to design innovative retention campaigns.
Your salary will be $80,000 - $110,000 per year, depending on your level of experience and qualifications. We offer a competitive compensation package with significant growth opportunities.
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Retention and CRM Program Manager
3 weeks ago
Bengaluru, Karnataka, India Lovelocal Full timeAbout the Job:Lovelocal, a revolutionary hyper-local e-commerce platform, is looking for a seasoned Retention and CRM Program Manager to spearhead their user retention efforts. This role requires a deep understanding of customer behavior, data analysis, and campaign execution.The successful candidate will have a proven track record of delivering high-impact...
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Strategic Customer Retention Manager
3 weeks ago
Bengaluru, Karnataka, India GIVA Full timeDear Applicants,We are seeking a highly skilled Sr. Manager/AVP for Customer Retention at our head office in GIVA, Bangalore.The ideal candidate will have expertise in end-to-end ownership of retention metrics, CRM activities, and NPS score improvement.The successful candidate will lead the omnichannel strategy for GIVA, manage day-to-day activities...
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Retention and Growth Specialist
3 weeks ago
Bengaluru, Karnataka, India PlatinumRx Full timeAbout PlatinumRx:PlatinumRx is a pioneering e-pharmacy committed to making chronic medications more affordable and accessible. Our innovative approach leverages technology to deliver significant savings to customers while maintaining top-notch quality and service.Job Summary:We are seeking an experienced Retention Manager to drive customer loyalty and repeat...
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PlatinumRx Retention Lead
3 weeks ago
Bengaluru, Karnataka, India PlatinumRx Full timeRole Overview:The Customer Loyalty Manager is a critical role responsible for driving customer loyalty and repeat purchases. This position plays a key part in our mission to make chronic medications more affordable and accessible.Key Responsibilities:Develop and execute retention campaigns to increase customer engagement and repeat purchases.Leverage CRM...
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Customer Retention Strategist
3 weeks ago
Bengaluru, Karnataka, India Lovelocal Full timeJob Title: Customer Retention StrategistLoveLocal is India's fastest-growing hyper-local e-commerce platform, empowering local retailers. We are revolutionising how India shops for daily essentials by digitising our favourite neighbourhood retailers.We are looking for a skilled Customer Retention Strategist to join our team. As a Customer Retention...
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Retention Marketing Specialist
3 weeks ago
Bengaluru, Karnataka, India Lovelocal Full timeAbout LoveLocalLoveLocal is India's fastest-growing hyper-local e-commerce platform, empowering local retailers. We are revolutionising how India shops for daily essentials by digitising our favourite neighbourhood retailers.As a Retention Marketing Specialist, you will be responsible for driving customer engagement and loyalty through retention marketing...
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E-commerce Program Manager
3 weeks ago
Bengaluru, Karnataka, India Lovelocal Full timeJob DescriptionAs an E-commerce Program Manager - Retention & CRM, you will be responsible for developing and executing retention marketing strategies to drive customer engagement and loyalty.The ideal candidate will have 7+ years of experience working on retention marketing or CRM campaigns for consumer products and must have experience in Clevertap...
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Marketing Retention Strategist
3 weeks ago
Bengaluru, Karnataka, India twid Full timeTwid is revolutionizing the loyalty and rewards space by making reward points completely ubiquitous and fungible, thus building them as a currency that can be used freely for everything and everywhere at merchants directly without any friction.The company operates checkout option 'Pay With Rewards' at 35,000+ merchants such as JioMart, NetMeds, MilkBasket,...
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Talent Acquisition and Retention Manager
3 weeks ago
Bengaluru, Karnataka, India Silvermine Group Full timeWe are seeking a talented Talent Acquisition and Retention Manager to join our team at Silvermine Group. This exciting role will require you to develop and implement effective recruitment strategies that drive business growth and improve employee engagement.The estimated salary for this position is $85,000 - $115,000 per year, depending on experience and...
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Customer Retention Strategist
3 weeks ago
Bengaluru, Karnataka, India Sumadhura Infracon Pvt Ltd Full timeRole OverviewThe AGM - Loyalty Program/Loyalty Head will be responsible for designing and executing customer loyalty strategies to enhance customer experience and drive business growth. This role requires strong analytical and data interpretation skills, excellent communication and interpersonal skills, and experience in loyalty program management.Key...
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Customer Retention Marketing Specialist
3 weeks ago
Bengaluru, Karnataka, India Lovelocal Full timeAbout the Role:Lovelocal, India's fastest-growing hyper-local e-commerce platform, is seeking a skilled Customer Retention Marketing Specialist to join their team. As a key member of the retention marketing team, you will be responsible for defining and executing campaigns with external and internal stakeholders to meet user retention goals.The ideal...
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Digital Customer Retention Strategist
1 day ago
Bengaluru, Karnataka, India twid Full timeAt Twid, we are revolutionizing the way people redeem rewards points. Our innovative fintech solution enables seamless redemption of loyalty currencies at 35,000+ merchants, making rewards completely ubiquitous and fungible.We are a dual-headquartered company with strong backing from leading fintech and loyalty funds and global leaders including Sequoia...
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Senior Customer Retention Specialist
1 month ago
Bengaluru, Karnataka, India Furlenco Full timeWe are seeking a highly motivated, customer-focused and data-driven Senior Customer Retention Specialist to join our Strategy team at Furlenco.The ideal candidate will play a critical role in driving customer retention and revenue growth by managing the renewal process for existing subscribers. This role requires a strong attention to detail, excellent...
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Global Customer Retention Strategist
1 week ago
Bengaluru, Karnataka, India twid Full timeCompany OverviewTwid is a revolutionary fintech solution that aims to make reward points ubiquitous and fungible. This enables users to redeem rewards seamlessly across various merchants.We are backed by leading fintech and loyalty funds, including Sequoia Surge, Beenext, Rakuten, and Google. Our dual headquarters are located in Singapore and...
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Customer Experience and Retention Expert
3 weeks ago
Bengaluru, Karnataka, India Sumadhura Infracon Pvt Ltd Full time**About the Job:** At Sumadhura Infracon Pvt Ltd, we recognize the importance of delivering exceptional customer experiences in the real estate sector. To achieve this goal, we seek an experienced Customer Experience and Retention Expert to spearhead our loyalty program initiatives and foster long-term relationships with our customers.Key...
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Retention Marketing Specialist
3 weeks ago
Bengaluru, Karnataka, India Lovelocal Full timeJob OverviewWe are seeking a seasoned Program Manager to lead our Retention & CRM efforts at Lovelyocal, India's fastest growing hyper-local e-commerce platform. As a key member of our team, you will develop and execute campaigns with external and internal stakeholders to meet retention goals.Key ResponsibilitiesDevelop and execute campaigns to retain...
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Portfolio Retention Expert
3 weeks ago
Bengaluru, Karnataka, India Piramal Enterprises Full timeAbout the Role:Piramal Enterprises is seeking an experienced Business Analytics Director to join our Business Intelligence Unit (BIU) team in Bangalore. As a key member of our leadership team, you will oversee a team of data scientists focusing on Portfolio Retention Analytics and Business Analytics to drive growth. Your expertise in data analysis, machine...
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Strategic Client Retention Specialist
5 days ago
Bengaluru, Karnataka, India Hireginie Full timeAbout Our Insurtech StartupHireginie is a prominent talent search company specializing in connecting top talent with leading organizations. We are committed to excellence and offer customized recruitment solutions across industries, ensuring a seamless and transparent hiring process.Our mission is to empower both clients and candidates by matching the right...
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AGM - Customer Retention
3 weeks ago
Bengaluru, Karnataka, India Sumadhura Infracon Pvt Ltd Full time**Job Description:**We are looking for a seasoned AGM - Loyalty Program/Loyalty Head to lead our customer loyalty strategy at Sumadhura Infracon Pvt Ltd. As a key member of our team, you will be responsible for designing and executing customer loyalty programs that enhance customer experience, foster long-term relationships, and drive brand loyalty.**Key...
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Digital Marketing Strategist
1 month ago
Bengaluru, Karnataka, India Livspace Full timeLivspace, Asia's largest and fastest-growing omnichannel home interiors and renovation platform, is seeking a skilled Digital Marketing Strategist - Customer Engagement & Retention to join its team in Bangalore.The ideal candidate will have 5+ years of experience in marketing automation and lead nurturing for a lead-based business. They will be responsible...