Customer Retention Lead
4 days ago
We are a fast-growing e-pharmacy committed to providing affordable chronic medications to our customers. Leveraging technology to deliver significant savings, we strive to ensure top-notch quality and service.
Key Responsibilities- Develop and execute retention campaigns to increase customer engagement and repeat purchases.
- Leverage CRM tools (WebEngage, MoEngage, Clevertap) for targeted segmentation, campaign automation, and performance tracking.
- Analyze customer behavior, churn patterns, and feedback to implement effective retention strategies.
You will collaborate with marketing and product teams to align retention efforts with overall business objectives. Your ability to monitor and optimize key retention metrics such as churn rate, repeat purchase rate, and customer lifetime value is crucial in this role.
Your A/B testing skills will enable you to continuously improve retention outcomes. Your strong analytical skills will help derive insights from customer data, while your creative problem-solving skills will enable you to design innovative retention campaigns.
Your estimated annual salary will be around $90,000 - $120,000, based on your level of experience and qualifications.
-
Customer Retention Strategist
5 days ago
Bengaluru, Karnataka, India Lovelocal Full timeJob Title: Customer Retention StrategistLoveLocal is India's fastest-growing hyper-local e-commerce platform, empowering local retailers. We are revolutionising how India shops for daily essentials by digitising our favourite neighbourhood retailers.We are looking for a skilled Customer Retention Strategist to join our team. As a Customer Retention...
-
Strategic Customer Retention Manager
4 days ago
Bengaluru, Karnataka, India GIVA Full timeDear Applicants,We are seeking a highly skilled Sr. Manager/AVP for Customer Retention at our head office in GIVA, Bangalore.The ideal candidate will have expertise in end-to-end ownership of retention metrics, CRM activities, and NPS score improvement.The successful candidate will lead the omnichannel strategy for GIVA, manage day-to-day activities...
-
Digital Marketing Operations Lead
4 hours ago
Bengaluru, Karnataka, India Livspace Full timeLivspace, Asia's largest and fastest-growing home interiors and renovation platform, seeks a highly skilled Digital Marketing Operations Lead - Customer Retention to join its team.As a key member of the marketing team, you will be responsible for developing and executing strategies that drive customer acquisition, solution adoption, and retention. Your...
-
PlatinumRx Retention Lead
5 days ago
Bengaluru, Karnataka, India PlatinumRx Full timeRole Overview:The Customer Loyalty Manager is a critical role responsible for driving customer loyalty and repeat purchases. This position plays a key part in our mission to make chronic medications more affordable and accessible.Key Responsibilities:Develop and execute retention campaigns to increase customer engagement and repeat purchases.Leverage CRM...
-
Customer Retention Marketing Strategist
3 weeks ago
Bengaluru, Karnataka, India Talent Corner HR Services Pvt Ltd Full timeWe are a leading provider of HR services, Talent Corner HR Services Pvt Ltd, seeking an exceptional Crm specialist to join our team. This role is perfect for a highly motivated individual with 2-4 years of experience in creating successful campaigns for direct-to-consumer and e-commerce businesses.About the RoleThe ideal candidate will have a proven track...
-
Customer Retention Strategist
20 hours ago
Bengaluru, Karnataka, India Sumadhura Infracon Pvt Ltd Full timeRole OverviewThe AGM - Loyalty Program/Loyalty Head will be responsible for designing and executing customer loyalty strategies to enhance customer experience and drive business growth. This role requires strong analytical and data interpretation skills, excellent communication and interpersonal skills, and experience in loyalty program management.Key...
-
Chief Customer Retention Officer
3 weeks ago
Bengaluru, Karnataka, India Wenger & Watson Full timeAbout Wenger & WatsonWenger & Watson is a leading organization in the industry, committed to delivering exceptional customer experiences.We are currently seeking an experienced Chief Customer Retention Officer to join our team. This role will be based in Bangalore and offers a competitive salary of ₹40 lakhs per annum.Job Description:The successful...
-
AGM - Customer Retention
6 days ago
Bengaluru, Karnataka, India Sumadhura Infracon Pvt Ltd Full time**Job Description:**We are looking for a seasoned AGM - Loyalty Program/Loyalty Head to lead our customer loyalty strategy at Sumadhura Infracon Pvt Ltd. As a key member of our team, you will be responsible for designing and executing customer loyalty programs that enhance customer experience, foster long-term relationships, and drive brand loyalty.**Key...
-
Senior Customer Retention Specialist
2 weeks ago
Bengaluru, Karnataka, India Furlenco Full timeWe are seeking a highly motivated, customer-focused and data-driven Senior Customer Retention Specialist to join our Strategy team at Furlenco.The ideal candidate will play a critical role in driving customer retention and revenue growth by managing the renewal process for existing subscribers. This role requires a strong attention to detail, excellent...
-
Customer Experience and Retention Expert
5 days ago
Bengaluru, Karnataka, India Sumadhura Infracon Pvt Ltd Full time**About the Job:** At Sumadhura Infracon Pvt Ltd, we recognize the importance of delivering exceptional customer experiences in the real estate sector. To achieve this goal, we seek an experienced Customer Experience and Retention Expert to spearhead our loyalty program initiatives and foster long-term relationships with our customers.Key...
-
Customer Retention Strategist
2 days ago
Bengaluru, Karnataka, India twid Full timeDrive Long-Term Customer SuccessWe are seeking an experienced Customer Retention Strategist to join our growth marketing team at Twid. In this role, you will play a key part in driving the long-term success of our customer base by designing and executing strategies to retain existing customers, enhance user engagement, and reduce churn.About the RoleDesign...
-
Customer Retention Marketing Specialist
4 days ago
Bengaluru, Karnataka, India Lovelocal Full timeAbout the Role:Lovelocal, India's fastest-growing hyper-local e-commerce platform, is seeking a skilled Customer Retention Marketing Specialist to join their team. As a key member of the retention marketing team, you will be responsible for defining and executing campaigns with external and internal stakeholders to meet user retention goals.The ideal...
-
Retention Manager
4 days ago
Bengaluru, Karnataka, India PlatinumRx Full timeAbout PlatinumRxWe are a pioneering e-pharmacy dedicated to making chronic medications more accessible and affordable. Our mission is to revolutionize the healthcare industry through innovative technology.Job OverviewThe ideal candidate will be responsible for driving customer loyalty and repeat purchases, a key metric for our business growth. With 1-2+...
-
Digital Marketing Strategist
2 weeks ago
Bengaluru, Karnataka, India Livspace Full timeLivspace, Asia's largest and fastest-growing omnichannel home interiors and renovation platform, is seeking a skilled Digital Marketing Strategist - Customer Engagement & Retention to join its team in Bangalore.The ideal candidate will have 5+ years of experience in marketing automation and lead nurturing for a lead-based business. They will be responsible...
-
Customer Retention Specialist
2 weeks ago
Bengaluru, Karnataka, India Styleverse lifestyle pvt Ltd Full timeStyleverse Lifestyle Pvt LtdAbout Us:At Styleverse Lifestyle Pvt Ltd, we're revolutionizing fashion retail with cutting-edge strategies and personalized customer experiences.Job Title: Customer Retention Specialist - E-commerceLocation: BangaloreSalary: ₹1,200,000 per annum (Negotiable based on experience)Job Description:We are seeking an experienced...
-
Retention Specialist
4 days ago
Bengaluru, Karnataka, India Sumadhura Infracon Pvt Ltd Full timeAbout the Role: As a Retention Specialist, you will be responsible for developing and executing customer-centric retention strategies to improve customer satisfaction and loyalty.Key Responsibilities:- Design and implement retention programs to improve customer retention and brand loyalty.- Analyze customer behavior and program data to inform...
-
Bengaluru, Karnataka, India Livspace Full timeAbout LivspaceLivspace is a leading home interiors and renovation platform in Asia. With its proprietary technology, the company provides a one-stop solution for homeowners, from design to managed last mile fulfillment for all rooms in a home.The platform has revolutionized the fragmented industry by bringing together designers, brands, manufacturers, and...
-
Director of User Acquisition and Retention
1 month ago
Bengaluru, Karnataka, India PlatinumRx Full timeAbout UsAt PlatinumRx, we're dedicated to making chronic medications affordable. Our unique offering focuses on high-quality, cost-effective substitutes, driving rapid growth while maintaining industry-leading customer acquisition costs (CAC) and retention rates.Role OverviewThe Director of User Acquisition and Retention is a pivotal role within our core...
-
Marketing Retention Strategist
3 days ago
Bengaluru, Karnataka, India twid Full timeTwid is revolutionizing the loyalty and rewards space by making reward points completely ubiquitous and fungible, thus building them as a currency that can be used freely for everything and everywhere at merchants directly without any friction.The company operates checkout option 'Pay With Rewards' at 35,000+ merchants such as JioMart, NetMeds, MilkBasket,...
-
Retention Marketing Specialist
5 days ago
Bengaluru, Karnataka, India Lovelocal Full timeAbout LoveLocalLoveLocal is India's fastest-growing hyper-local e-commerce platform, empowering local retailers. We are revolutionising how India shops for daily essentials by digitising our favourite neighbourhood retailers.As a Retention Marketing Specialist, you will be responsible for driving customer engagement and loyalty through retention marketing...