Customer Experience Strategist

1 week ago


Bengaluru, Karnataka, India Sumadhura Infracon Pvt Ltd Full time

Job Title: Customer Experience Strategist

About the Company:
Sumadhura Infracon Pvt Ltd is a leading real estate company committed to delivering exceptional customer experiences.

Job Summary:
We are seeking an experienced Customer Experience Strategist to lead our loyalty program initiatives and drive long-term relationships with our customers.

Key Responsibilities:
- Develop and execute customer-centric loyalty strategies to enhance retention and brand loyalty.
- Analyze customer behavior and program data to drive informed decision-making.
- Collaborate with cross-functional teams to align loyalty strategies with business objectives.
- Monitor program performance and recommend improvements to maximize customer satisfaction and ROI.
- Stay updated on real estate trends and customer behavior to refine loyalty initiatives.

Requirements:
- Proven experience in customer experience management and loyalty program development.
- Strong analytical and data interpretation skills to drive informed decision-making.
- Excellent communication and interpersonal skills for effective stakeholder collaboration.
- Knowledge of real estate industry trends and customer behavior.

Salary Estimate: ₹12,00,000 - ₹18,00,000 per annum (based on location and experience).



  • Bengaluru, Karnataka, India HR Yaar Full time

    About HR YaarHR Yaar is a leading provider of innovative human resources solutions.About the RoleWe are seeking an experienced Customer Experience Strategist to join our team in BTM Layout, Bangalore. The successful candidate will have a proven track record of driving customer experience improvements and managing customer feedback programs within the BFSI...


  • Bengaluru, Karnataka, India Pinkerton Full time

    Job OverviewPinkerton seeks an experienced Customer Experience Strategist to lead the development and implementation of customer-centric initiatives. This role is a key position in driving customer satisfaction and loyalty.Job DescriptionThe Customer Experience Strategist will be responsible for creating and executing strategies to enhance customer...


  • Bengaluru, Karnataka, India The Experience Co. Full time

    Company OverviewWe are The Experience Co., a dynamic experiential brand that creates and curates immersive travel experiences for creators, founders, and like-minded individuals. Our projects span across 20+ countries, fostering meaningful connections and life-altering collisions.About the RoleThis is an exciting opportunity to join our marketing team as an...


  • Bengaluru, Karnataka, India ANSR Global Corporation Full time

    About ANSR Global CorporationAt ANSR Global Corporation, we're dedicated to empowering our customers with innovative HR technology solutions that drive success.Job Title: Customer Experience StrategistAbout the Role:We're seeking a seasoned Customer Experience Strategist to join our team. As a key player in our customer success journey, you'll play a pivotal...


  • Bengaluru, Karnataka, India Nymble Full time

    Nymble: A Pioneering Force in Kitchen AutomationAs a Customer Experience Strategist at Nymble, you will play a pivotal role in shaping the company's approach to customer satisfaction. With our fast-growing Series-A funded startup backed by top-tier VCs, including Accel Partners and Waterbridge Ventures, we are on the cusp of revolutionizing the cooking...


  • Bengaluru, Karnataka, India Setu Full time

    Job Title: Customer Experience StrategistAbout Setu:We're a forward-thinking company that brings our best selves to work each day, enriching the world through digital commerce and financial services.Your Role:As our Lead Customer Happiness specialist, you'll lead customer support and manage escalations to ensure exceptional service standards. You'll track...


  • Bengaluru, Karnataka, India Envision Energy Full time

    About UsAt Envision Energy, we are a world-leading green technology company dedicated to providing renewable energy system solutions for global enterprises, governments, and institutions. Our mission is to make renewable energy production, storage, and synergy less costly through technological innovation.Job SummaryWe are seeking an experienced Customer...


  • Bengaluru, Karnataka, India The Experience Co. Full time

    About UsExperience Co. is a pioneering force in experiential travel, crafting immersive journeys for a global community of creators, innovators, and leaders.We're a house of brands that puts the E in experiential travel, with a portfolio of experiences that span 20+ countries. Our team has over 80+ years of cumulative experience in running, creating, and...


  • Bengaluru, Karnataka, India Pinkerton Full time

    About the Role:">We are seeking an experienced Customer Experience Strategist to join our team at Pinkerton. In this role, you will be responsible for creating and implementing strategies to continuously improve customer and stakeholder satisfaction.">Key Responsibilities:">">Develop and implement a customer experience strategy that aligns with GCS...


  • Bengaluru, Karnataka, India ColorTokens Inc. Full time

    We are seeking a highly skilled Chief Customer Experience Strategist to join our team at ColorTokens Inc.Job Description:The successful candidate will oversee the entire lifecycle of client relationships, ensuring seamless onboarding, value realization, and renewal. They will be responsible for driving long-term success and adoption as the primary interface...


  • Bengaluru, Karnataka, India Sprinklr Full time

    Job SummaryWe are seeking a highly skilled Visual Design Strategist to join our team at Sprinklr. As a key member of our design team, you will play a crucial role in creating visually appealing and engaging customer experiences.About the RoleThe Visual Design Strategist will be responsible for distilling creative briefs into compelling visual concepts that...


  • Bengaluru, Karnataka, India myGwork Full time

    About the Role: We are seeking an experienced strategist to join our Amazon Pay CX team in India. The ideal candidate will have a proven track record of delivering high-quality customer experiences at a low cost structure.


  • Bengaluru, Karnataka, India East Vantage Full time

    Job Description:We are seeking a highly skilled Data-Driven Customer Experience Strategist to join our team at East Vantage. This role involves playing a crucial part in enhancing customer experience, retention, and growth by identifying key opportunities in real-time and presenting actionable insights to various teams.About the Role:Collect, stitch, and...


  • Bengaluru, Karnataka, India ZopSmart Full time

    User Experience Strategist Job DescriptionZopSmart is looking for a skilled User Experience Strategist to help shape the future of our products. The ideal candidate will have a solid understanding of user-centered design principles and experience working with cross-functional teams.Key Responsibilities:Develop intuitive user experiences that meet business...


  • Bengaluru, Karnataka, India NuMode Full time

    NuMode is seeking an experienced Customer Relationship Strategist to lead our sales efforts.OverviewWe're a dynamic company that values innovative thinking and strong relationships. As a key member of our team, you'll be responsible for driving growth through effective customer engagement.


  • Bengaluru, Karnataka, India Algonomy Full time

    About the RoleWe are seeking a highly skilled Product Experience Strategist to join our team at Algonomy. This is an exceptional opportunity for a talented UX Designer to lead cross-functional teams and drive design excellence across multiple products.


  • Bengaluru, Karnataka, India Lovelocal Full time

    Job Title: Customer Retention StrategistLoveLocal is India's fastest-growing hyper-local e-commerce platform, empowering local retailers. We are revolutionising how India shops for daily essentials by digitising our favourite neighbourhood retailers.We are looking for a skilled Customer Retention Strategist to join our team. As a Customer Retention...


  • Bengaluru, Karnataka, India myGwork Full time

    We are seeking a highly skilled Business Insights Strategist to join our team at Amazon. This role is ideal for individuals passionate about analyzing complex problems and delivering actionable insights that drive business growth.About the RoleThe CXBT (Customer Experience and Business Trends) team is responsible for understanding customer needs,...


  • Bengaluru, Karnataka, India myGwork Full time

    **About the RoleWe are seeking an exceptional Transformation Strategist to join our team in shaping and delivering a seamless retail experience for Amazon customers. As a key member of our Retail Business Services (RBS) team, you will play a critical role in accelerating Amazon's flywheel by improving customer satisfaction, driving growth, and reducing...


  • Bengaluru, Karnataka, India Nymble Full time

    Nymble revolutionizes home cooking with autonomous robots that live inside kitchens and cook food completely independently. Our goal is to create a seamless cooking experience.We are a fast-growing, Series-A funded startup supported by prominent VCs like Accel Partners and Waterbridge Ventures. We aim to transform the culinary industry.About the PositionWe...