Business Insights Strategist, Customer Experience and Business Innovation

4 days ago


Bengaluru, Karnataka, India myGwork Full time

We are seeking a highly skilled Business Insights Strategist to join our team at Amazon. This role is ideal for individuals passionate about analyzing complex problems and delivering actionable insights that drive business growth.

About the Role

The CXBT (Customer Experience and Business Trends) team is responsible for understanding customer needs, perceptions, and experiences. As a Business Insights Strategist, you will play a critical role in identifying new data sources, developing innovative methodologies, and driving efforts to simplify, automate, and standardize processes across the team.

Your primary responsibilities will include:

  • Designing and developing scalable solutions for analytics metrics, reports, and dashboards to support business needs
  • Identifying new data sources and inventing new methodologies to understand and drive improved customer experiences
  • Driving efforts to simplify, automate, and standardize processes across the team to drive efficiencies, expand scope, and drive increased impact to customer experience

You will work closely with cross-functional teams to deliver deep dives and analysis to both technical and non-technical stakeholders, ensuring clarity and understanding. The successful candidate will possess excellent analytical skills, experience with industry analytics visualization tools, and scripting languages such as Python or Java.

Requirements

To be successful in this role, you will need:

  • 2+ years of experience analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
  • Experience with data visualization using Tableau, Quicksight, or similar tools
  • Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)
  • Experience with scripting language (e.g., Python, Java, or R)

PREFERRED QUALIFICATIONS: Master's degree, or Advanced technical degree, Knowledge of data modeling and data pipeline design, Experience with statistical analysis, co-relation analysis.

Benefits and Compensation

Our company offers a competitive salary range of $140,000 - $180,000 per annum, depending on your level of experience. We also offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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