Strategic Business Insights Professional

5 days ago


Bengaluru, Karnataka, India myGwork Full time
About the Role
As a skilled Business Intelligence Engineer, you will play a crucial part in analyzing and delivering insights to enhance customer experiences across Amazon. Your expertise in data analysis, visualization, and statistical methods will enable us to better understand customer needs and perceptions, driving informed decisions that positively impact our customers.

Key Responsibilities:
- Develop scalable solutions for analysis metrics, reports, and dashboards to support business needs
- Identify new data sources and develop innovative methodologies to understand and drive improved customer experiences
- Simplify, automate, and standardize processes across the team to drive efficiencies and expand scope
- Clearly articulate assumptions, methodologies, results, and implications to both technical and non-technical stakeholders
- Present deep dives and analysis to ensure clarity and understanding

About the Team
The Customer Experience and Business Trends (CXBT) team is a diverse group of professionals dedicated to deeply understanding and improving customer experiences globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings for almost every business at Amazon - for every customer.

BASIC QUALIFICATIONS:
- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL experience
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Data modeling, warehousing, and building ETL pipelines experience
- Statistical Analysis packages like R, SAS, and Matlab experience
- SQL experience to pull data from databases or data warehouses and scripting experience (Python) to process data for modeling

PREFERRED QUALIFICATIONS:
- AWS solutions like EC2, DynamoDB, S3, and Redshift experience
- Data mining, ETL, and database usage in a business environment with large-scale, complex datasets experience

What You'll Get:
In this role, you will have the opportunity to work on exciting projects that directly impact customer experiences. Our inclusive culture empowers Amazonians to deliver the best results for our customers. As an employee of myGwork, you will be part of a global organization that supports LGBTQ+ businesses and individuals. This role comes with an estimated salary of $120,000-$150,000 per year.

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