Loyalty Program Manager

1 week ago


Bengaluru, Karnataka, India Sumadhura Infracon Pvt Ltd Full time

Job Overview: We are looking for a skilled Loyalty Program Manager to design and execute customer loyalty strategies that drive long-term relationships and foster customer satisfaction.

Responsibilities:

  • Develop and implement loyalty programs to improve customer retention and brand loyalty.
  • Analyze customer behavior and program data to inform decision-making.
  • Collaborate with cross-functional teams to align loyalty strategies with business objectives.
  • Monitor program performance and recommend improvements to maximize customer satisfaction and ROI.

Requirements:
  • Proven experience in loyalty program management and customer retention strategies.
  • Strong analytical and data interpretation skills to drive informed decision-making.
  • Excellent communication and interpersonal skills for effective stakeholder collaboration.

Estimated Salary: ₹15,00,000 - ₹22,00,000 per annum (based on location and experience).

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