Loyalty Program Manager
1 week ago
Job Overview: We are looking for a skilled Loyalty Program Manager to design and execute customer loyalty strategies that drive long-term relationships and foster customer satisfaction.
Responsibilities:
- Develop and implement loyalty programs to improve customer retention and brand loyalty.
- Analyze customer behavior and program data to inform decision-making.
- Collaborate with cross-functional teams to align loyalty strategies with business objectives.
- Monitor program performance and recommend improvements to maximize customer satisfaction and ROI.
Requirements:
- Proven experience in loyalty program management and customer retention strategies.
- Strong analytical and data interpretation skills to drive informed decision-making.
- Excellent communication and interpersonal skills for effective stakeholder collaboration.
Estimated Salary: ₹15,00,000 - ₹22,00,000 per annum (based on location and experience).
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