Client Success Representative

1 week ago

Bengaluru, India Voyager Health (P) Ltd. Full time

**Position**: Client Success Representative

**Key Responsibilities**:
**1. Customer Interactions**:

- Provide accurate and detailed information about our products and services to

customers, assisting them in making informed decisions.

**2. Product Demos and Troubleshooting**:

- Conduct product demos to showcase the features and benefits of our offerings to potential and existing customers.
- Assist customers in troubleshooting product-related issues, offering step-by-step guidance and escalating complex problems to the appropriate teams when necessary.

**3. Cold Calling and Lead Generation**:

- Engage in cold calling campaigns to reach out to potential clients, introduce our products and services, and identify sales & and partnership opportunities.
- Maintain a courteous and persuasive approach to capture the interest of

potential customers and schedule appointments for the sales team.

**4. Social Media Engagement**:

- Monitor and respond to customer queries and feedback on social media platforms in a timely and professional manner.
- Engage with customers on social media to build rapport and foster positive

relationships.

**5. Customer Satisfaction**:

- Ensure high levels of customer satisfaction by actively listening to their concerns and taking appropriate actions to resolve issues promptly.
- Strive to exceed customer expectations, going the extra mile to leave a positive impression.

**6. Collaboration Support**:

- Assist in identifying influencers, handling collaborations with content creators, influencers, and brand ambassadors, and ensuring smooth coordination, communication & and content creation.

**7. Fairs & Exhibitions**:

- Coordinate with team to flawlessly execute demos & participation in events.
- Collect & compile visitor information & follow up for lead generation.

**8. Record Keeping and Reporting**:

- Maintain detailed and accurate records of customer interactions and inquiries using customer service software.
- Prepare regular reports on customer feedback, frequently asked questions, and trends to help improve overall service quality.

**9. Order Fulfilment**:

- Track shipping orders to ensure it reaches the customer on time. If there is a delay, coordinate with shipping to resolve the issue and communicate the same with the customers.

**10. Ad-hoc tasks**:

- Execute all ad-hoc tasks assigned to you with regard to the brand.

**11. Sales Closing**:

- Close sales deals by effectively addressing customer needs, objections, and concerns.
- Negotiate terms and contracts to secure new business.

**Requirements**:

- High school diploma or equivalent; additional education or relevant certifications are a plus.
- Proven experience in customer service, sales, or a related field is advantageous.
- Demonstrate exceptional written and verbal communication abilities, including a strong command of the English language, while maintaining a friendly and professional demeanor.
- Strong problem-solving abilities and a customer-focused mindset.
- Familiarity with customer service software and social media platforms.
- Ability to multitask, prioritize, and manage time effectively.
- Willingness to learn and adapt to changing customer needs and company processes.

**Job Types**: Full-time, Permanent

**Salary**: From ₹25,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

Work Location: In person

  • Sales Representative

    1 week ago

    Bengaluru, India Success Bridge Full time

    Job Title: Sales Executive Job Summary: We are seeking a highly motivated and results-oriented Sales Executive to join our dynamic sales team. As a Sales Executive, you will be responsible for generating sales revenue by identifying and pursuing new business opportunities, building strong relationships with clients, and meeting or exceeding sales targets....

  • Customer Success Representative

    7 days ago

    Bengaluru, Karnataka, India Aptean Full time

    Overview:Aptean is changing. Our bespoke ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3000 employees, 50 different products and a global client...

  • Customer Success Representative

    3 weeks ago

    Bengaluru, Karnataka, India Aptean Full time

    Overview: Aptean is changing. Our bespoke ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3000 employees, 50 different products and a global client...

  • Customer Success Representative

    2 weeks ago

    Bengaluru, Karnataka, India Nutanix Full time

    **Hungry, Humble, Honest, with Heart **The Opportunity** Do you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with you. Nutanix (NTNX) is looking for a dynamic **Customer Success Representative **to deliver exceptional...

  • Customer Success Representative

    2 months ago

    Bengaluru, India HomeLane Full time

    As a Customer Success Representative, the role is to support and manage customer concerns & escalations while working with and maintaining the relationships between departments and servicing the needs of clients. Responsible for the handling of customer escalation tickets through ticketing platforms, includes offline & online/ social media platforms - like...

  • Client Success Associate

    2 months ago

    Bengaluru, India CloudHire Full time

    We are looking for an Account Coordinator to provide day-to-day administrative support to our Account Executives and Account Representatives to ensure smooth sales procedures. To succeed in this role, you should be highly organized and able to perform multiple tasks for different teams/clients at the same time. If you have experience with marketing campaigns...

  • Customer Success Representative

    7 days ago

    Bengaluru, Karnataka, India HomeLane Full time

    As a Customer Success Representative, the role is to support and manage customer concerns & escalations while working with and maintaining the relationships between departments and servicing the needs of clients. Responsible for the handling of customer escalation tickets through ticketing platforms, includes offline & online/ social media platforms - like...

  • Client Success Associate

    7 days ago

    Bengaluru, Karnataka, India Degreed Full time

    Degreed is the upskilling platform that connects learning to opportunities. We integrate everything people use to learn and build their careers—skill insights, LMSs, courses, videos, articles, and projects—and match everyone to growth opportunities that fit their unique skills, roles, and goals. Degreed exists to discover, empower and recognize the next...

  • Client Success Executive

    3 weeks ago

    Bengaluru, India Radarr Technologies Full time

    **Location: Bengaluru/Remote (if outside India)**: Radarr is an award winning AI-Powered social and digital data analytics and big data SaaS platform company, headquartered in Singapore, with a development center in Bengaluru, India. We help businesses to make decisions from relevant social media conversations in real time. This includes conversations about...

  • Client Success Executive

    7 days ago

    Bengaluru, India MANAH Wellness Full time

    Client Success executive Work mode - Remote (Work from home) Qualification - Mandatory-Bachelors (Graduate), MBA preferred **Responsibilities**: - Develop and manage client portfolios. - Sustain business growth and profitability by maximizing value. - Analyze customer data to improve customer experience. - Upsell services and products with the brand...

  • Client Success Specialist

    7 days ago

    Bengaluru, Karnataka, India Decision Foundry Full time

    Welcome to Decision FoundryWe are both a high growth startup and one of the longest tenured Salesforce Marketing Cloud Implementation Partners in the ecosystem. Forged from a 19-year-old web analytics company, Decision Foundry is the leader in Salesforce intelligence solutions.We win as an organization through our core tenets. They include:One Team. One...

  • Client Success Executive

    2 weeks ago

    Bengaluru, Karnataka, India Bigyellowfish Technologies Pvt. Ltd. Full time

    We are looking for a motivated and experienced Client Success Executive to join our team. As a Client Success Executive, you will be responsible for providing ongoing support to our clients. In addition, you will be managing and maintaining relationships with our clients to ensure their satisfaction and success with our products and...

  • Client Success Associate

    3 days ago

    Bengaluru, Karnataka, India Bigyellowfish Technologies Pvt. Ltd. Full time

    We are looking for a motivated and experienced Client Success Associate to join our team. As a Client Success Executive, you will be responsible for providing ongoing support to our clients. In addition, you will be managing and maintaining relationships with our clients to ensure their satisfaction and success with our products and...

  • Principal Client Success

    7 days ago

    Bengaluru, Karnataka, India ColorTokens Full time

    Job title: Principal Client SuccessExperience: 12 to 17 yearsRole Description: Real Customer Success comes from the heart. You have the best customer management and business consultancy skills around. You're passionate about engaging your customers and expanding their use cases. You have impeccable relational skills and can create win/win environments for...

  • Principal Client Success

    4 weeks ago

    Bengaluru, India ColorTokens Inc. Full time

    Experience: 12 to 17 years Role Description : Real Customer Success comes from the heart. You have the best customer management and business consultancy skills around. You’re passionate about engaging your customers and expanding their use cases. You have impeccable relational skills and can create win/win environments for all parties that you work...

  • Client Relations Representative

    2 weeks ago

    Bengaluru, India Tradejini Financial Services Full time

    Bangalore A Client Relations Representative, or CRR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CRR’s are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk....

  • Principal Client Success

    7 days ago

    Bengaluru, Karnataka, India ColorTokens Inc. Full time

    Experience: 12 to 17 yearsRole Description :Real Customer Success comes from the heart. You have the best customer management and business consultancy skills around. You're passionate about engaging your customers and expanding their use cases. You have impeccable relational skills and can create win/win environments for all parties that you work with. If...

  • Principal Client Success

    7 days ago

    Bengaluru, Karnataka, India ColorTokens Inc. Full time

    Experience: 12 to 17 yearsRole Description:Real Customer Success comes from the heart. You have the best customer management and business consultancy skills around. You're passionate about engaging your customers and expanding their use cases. You have impeccable relational skills and can create win/win environments for all parties that you work with. If...

  • Principal Client Success

    9 hours ago

    Bengaluru, India ColorTokens Inc. Full time

    Experience: 12 to 17 yearsRole Description:Real Customer Success comes from the heart. You have the best customer management and business consultancy skills around. You’re passionate about engaging your customers and expanding their use cases. You have impeccable relational skills and can create win/win environments for all parties that you work with. If...

  • Client Success Partner

    6 days ago

    Bengaluru, India IDFC FIRST Bank Full time

    **Role/Job Title**: Client Success Partners **Business**: Start up Banking **Function/ Department**: Retail Banking - Liabilities **Place of Work**: Bangalore /Delhi/Mumbai **Job Responsibilties**: '1. Acquisition of Start up Accounts (Relationships) 2. Effectively managing the relations to gain higer wallet share in terms of CA, TD, Investments, TFX &...