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Client Success Executive

6 months ago

Bengaluru, India MANAH Wellness Full time

Client Success executive

Work mode
- Remote (Work from home)

Qualification
- Mandatory-Bachelors (Graduate), MBA preferred

**Responsibilities**:

- Develop and manage client portfolios.
- Sustain business growth and profitability by maximizing value.
- Analyze customer data to improve customer experience.
- Upsell services and products with the brand image
- Promote value through customer experience
- Hold product demonstrations for customers.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn

**Requirements**:

- Communications or marketing degree.
- Accountability and personal organization are essential
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Demonstrate leadership qualities.
- High computer literacy and ability to learn new software.
- Knowledge of customer success processes.
- Patient and active listener.
- Passion for service.
- Proven work experience as a Customer Success Manager or similar role
- Experience working with brand image and promoting value through customer experience
- Exceptional ability to communicate and foster positive business relationships

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Work from home

Schedule:

- Monday to Friday
- Morning shift

**Experience**:

- total work: 1 year (preferred)