Client Success Liaison
2 days ago
About the Role
As a Client Success Liaison at Nuclei, you will bridge the gap between our clients and internal teams, driving business growth and expansion.
We are building an integrated API platform that enables banks to recapture their value identity and provide seamless customer experiences.
The ideal candidate will be able to form strong business-to-business relationships, drive up-sell and cross-sell initiatives, and facilitate clear communication between Nuclei and our banking partners.
This is a fantastic opportunity for someone who is passionate about learning, takes ownership, and thrives in a dynamic environment.
Key Responsibilities
- You will own the client relationship from end-to-end, ensuring their success and achieving revenue targets.
- Engage with senior stakeholders at client organizations to showcase the value-driven by our solutions.
- Set KPIs and goals with clients and collaborate with internal teams to achieve these goals.
- Work with clients to plan strategic initiatives to achieve targets.
- Coordinate with internal teams to conceptualize and execute the initiatives planned with the clients.
- Work with the sales team to create a detailed solution for new requirements from the client.
- Help prioritize features in the product roadmap as a champion of our banking clients.
Requirements
- Excellent communication and interpersonal skills.
- Ability to critically analyze data to take decisions and support it with logical reasoning.
- Self-aware, have an aptitude for learning, and high attention to detail.
- Collaborative and can get things done.
- Willingness to travel extensively to meet clients across geographies.
About Nuclei
- We believe in a team-first culture.
- We offer permanent remote work opportunities.
- We trust our employees to manage their life and work with equal responsibility.
- Growth-focused culture with dedicated time for personal development.
Why Join Us?
Nuclei is a profitable company with a sustainable growth model. We prioritize people and strive for excellence in everything we do.
Estimated Salary Range: ₹8-12 Lakhs per annum
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