Client Success Partner

1 month ago


Bengaluru, Karnataka, India Searce Technologies Inc Full time

About the Role

A Client Success Partner at Searce Technologies Inc will be responsible for fostering long-term relationships with key customers, collaborating with business executives and stakeholders to deliver tailored solutions that meet their needs.

Key Responsibilities

  • Act as the primary point of contact for customer inquiries and concerns
  • Develop and maintain strong, lasting relationships with customers
  • Ensure timely and successful delivery of solutions according to customer objectives
  • Communicate progress of initiatives to internal and external stakeholders
  • Forecast and track key account metrics
  • Identify and grow opportunities within existing accounts, collaborating with cross-functional teams for up-sell and cross-sell of Searce products and services
  • Focus on renewals, customer engagement, and high customer satisfaction
  • Monitor clients' business strategies, market trends, competitive landscape, and operating methods for continuous business improvement
  • Expertise in handling various sales situations and acquiring clients through value-based selling

Preferred Qualifications

  • Graduate degree, preferably with an MBA in Sales and Marketing
  • 2-4 years of experience in enterprise sales for technology services or products
  • Strong written and verbal communication skills
  • Ability to interact with CTOs, CEOs, VPs, and IT Directors
  • Experience in recruitment, training, and selection of sales professionals, as well as managing and grooming fresh talent


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