Client Success Associate

3 weeks ago


Bengaluru Karnataka, India Bigyellowfish Technologies Pvt. Ltd. Full time

We are looking for a motivated and experienced Client Success Associate to join our team. As a Client Success Executive, you will be responsible for providing ongoing support to our clients. In addition, you will be managing and maintaining relationships with our clients to ensure their satisfaction and success with our products and services.

**Responsibilities**:

- Establish customer support & service practices
- Provide product support, feedback, and enhancement ideas
- Build a customer success storyboard
- Key anchor maintaining a winning relationship with clients
- Understanding customer needs to help use our product to the best of its abilities
- Prepare and maintain structured processes, procedures, and time-sensitive client ops and interactions
- Research user feedback for a better understanding of product engagement parameters
- Documenting the complete process of a release
- Gathering complete information from meetings with various stakeholders and documenting all reports
- Managing client interactions, operations, and processes from product launch to technical support.
- Daily review and internal reporting of product usage, client-wise through admin dashboard setup
- Updating, implementing, and maintaining procedures.

Requirements (Qualifications & Skills)
- Bachelor’s degree in business administration, Commerce or similar.
- 2-4 years of client/customer support experience.
- Experience working with a startup workspace and culture.
- Strong communication skills, both written and verbal.
- Proficiency in Microsoft Office, particularly Excel.
- Basic knowledge of project management tool (any).

Pay: ₹700,000.00 - ₹850,000.00 per year

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- client management: 2 years (required)
- B2B: 2 years (required)



  • Bengaluru, Karnataka, India Degreed Full time

    Degreed is the upskilling platform that connects learning to opportunities. We integrate everything people use to learn and build their careers—skill insights, LMSs, courses, videos, articles, and projects—and match everyone to growth opportunities that fit their unique skills, roles, and goals. Degreed exists to discover, empower and recognize the next...


  • Bengaluru, India Amaha Full time

    About AmahaAmaha, formerly named InnerHour, is a mental health organization founded in the year 2016 by renowned psychiatrist and healthcare entrepreneur, Dr. Amit Malik. In 2019, Ms. Neha Kirpal, a social entrepreneur and global mental health ambassador, joined Amaha as Co-founder.The organization has built a mental health ecosystem that provides treatment...


  • Bengaluru, India Amaha Full time

    About AmahaAmaha, formerly named InnerHour, is a mental health organization founded in the year 2016 by renowned psychiatrist and healthcare entrepreneur, Dr. Amit Malik. In 2019, Ms. Neha Kirpal, a social entrepreneur and global mental health ambassador, joined Amaha as Co-founder.The organization has built a mental health ecosystem that provides treatment...


  • Bengaluru, India Amaha Full time

    About Amaha Amaha, formerly named InnerHour, is a mental health organization founded in the year 2016 by renowned psychiatrist and healthcare entrepreneur, Dr. Amit Malik. In 2019, Ms. Neha Kirpal, a social entrepreneur and global mental health ambassador, joined Amaha as Co-founder. The organization has built a mental health ecosystem that provides...


  • Bengaluru, India Amaha Full time

    About AmahaAmaha, formerly named InnerHour, is a mental health organization founded in the year 2016 by renowned psychiatrist and healthcare entrepreneur, Dr. Amit Malik. In 2019, Ms. Neha Kirpal, a social entrepreneur and global mental health ambassador, joined Amaha as Co-founder.The organization has built a mental health ecosystem that provides treatment...


  • Bengaluru, India Amaha Full time

    About AmahaAmaha, formerly named Inner Hour, is a mental health organization founded in the year 2016 by renowned psychiatrist and healthcare entrepreneur, Dr. Amit Malik. In 2019, Ms. Neha Kirpal, a social entrepreneur and global mental health ambassador, joined Amaha as Co-founder.The organization has built a mental health ecosystem that provides treatment...


  • Bengaluru, India Amaha Full time

    About AmahaAmaha, formerly named InnerHour, is a mental health organization founded in the year 2016 by renowned psychiatrist and healthcare entrepreneur, Dr. Amit Malik. In 2019, Ms. Neha Kirpal, a social entrepreneur and global mental health ambassador, joined Amaha as Co-founder.The organization has built a mental health ecosystem that provides treatment...


  • Bengaluru, India Amaha Full time

    About AmahaAmaha, formerly named InnerHour, is a mental health organization founded in the year 2016 by renowned psychiatrist and healthcare entrepreneur, Dr. Amit Malik. In 2019, Ms. Neha Kirpal, a social entrepreneur and global mental health ambassador, joined Amaha as Co-founder.The organization has built a mental health ecosystem that provides treatment...


  • Bengaluru, Karnataka, India FullThrottle Labs Full time

    **About Us**: **Key Responsibilities**: - Own overall relationships with new and old customers, which includes giving training to new customers on the product, managing onboarding, smooth transition, increasing adoption, ensuring retention, and high levels of customer satisfaction. - Maintain and develop customer success strategies and best practices. -...


  • Bengaluru, Karnataka, India Quess IT Staffing Full time

    **About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...


  • Bengaluru, Karnataka, India Moshi Moshi - The Communication Company Full time

    Moshi Moshi - The Communication Company is seeking a talented Associate Project Manager to join our team. As a key member of our project management team, you will be responsible for managing multiple projects simultaneously, ensuring timely delivery, and maintaining excellent client relationships.About UsWe are a young, creative, and committed communication...


  • Bengaluru, India Steer health Full time

    **Description** They are responsible for onboarding clients, proving the concept of Steer services, and stimulating client engagement of products that are used by large client teams Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions in IT, Marketing, Finance, Legal, and Sales...


  • Bengaluru, Karnataka, India Proactive for her Full time

    **Proactive For Her** is looking for **Customer Success Associate**for **Koramangala, Bangalore** location **Qualification**:Anyone with Bachelors Degree(preferably in Health care, Hospital) **Experience**: Fresher - 1 years experience **Designation**: Customer Success Associate **Gender**:Female Only **Location**: Indiranagar, Bangalore - Strong...


  • Bengaluru, Karnataka, India ColorTokens Full time

    **Job title**: Principal Client Success E**xperience**: 12 to 17 years **Role Description**: - Real Customer Success comes from the heart. You have the best customer management and business consultancy skills around. You’re passionate about engaging your customers and expanding their use cases. You have impeccable relational skills and can create...


  • Bengaluru, Karnataka, India Poppulo Full time

    **Introduction** Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? At Poppulo, we're working on what's next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space...


  • Bengaluru, Karnataka, India Aeries Technology Full time

    Job Id: Aeries/847/23-24 Industry IT-Software / Software Services / testing Location Bangalore Experience Range 3 - 5 Years Qualification Graduate **Job Description*** **About Us** **About Business Unit** **Roles and Responsibility** Job Description: Customer Success Associate Position Overview: The Customer Success Associate is a critical support...


  • Bengaluru, Karnataka, India Splore Full time

    **What is Splore?** Founded and funded by Temasek and Menyala, **Splore** is an early-stage venture focused on reimagining search and discovery for the new generation. - Our mission is to be the knowledge and discovery engine for this generation, pioneering a new way of discovering and engaging with information in a world that is increasingly digital and...

  • Client Success Leader

    6 hours ago


    Bengaluru, Karnataka, India Even Full time

    About Us: At Even, we're passionate about delivering exceptional experiences for our members. Our innovative approach sets us apart in the market.We're looking for a Client Success Associate who shares our passion for delivering top-notch service and creating meaningful connections with our members.As the Client Success Team Lead, you'll oversee our...


  • Bengaluru, India FullThrottle Labs Full time

    **Customer Success Associate at FullThrottle Labs** FullThrottle Labs is looking for a Customer Success Associate who can develop and maintain long-term business relationships by serving as an internal advocate and client liaison for our HR Tech tool PyjamaHR! As Customer Success Associate you will be building strong relationships with customers and...


  • Bengaluru, Karnataka, India Vimoksha Beverage Solutions Private Limited Full time

    We are looking for a Customer Success Associate who focuses on building and maintaining positive relationships with customers. Your responsibilities include ensuring customer satisfaction with the company’s products and services, addressing concerns, and identifying opportunities to enhance the overall customer experience. Key responsibilities - Respond...