Insurance Sales

5 days ago


Secunderabad, Telangana, India Kshema Full time
Company Overview
Kshema is a leading insurance provider seeking a highly skilled and motivated individual to join our team as an Insurance Sales & Support Professional. This role offers a unique opportunity to work with a dynamic organization, driving growth and customer satisfaction.

About the Role
We are looking for a results-driven professional to assist potential and existing customers with their insurance inquiries, promote insurance products, and deliver exceptional customer service in Punjabi and English. The successful candidate will be responsible for meeting sales targets, resolving customer complaints, and providing prompt and professional responses to customer inquiries via phone, email, and chat.

Key Responsibilities
  • Customer Support:
    • Provide timely and effective solutions to customer complaints and concerns.
  • Sales:
    • Understand customer needs and recommend suitable insurance products (life, health, auto, etc.).
  • Policy Assistance:
    • Explain policy details, coverage options, and terms and conditions to customers.
  • Retention:
    • Work towards retaining existing customers by offering personalized support and solutions.


Requirements
The ideal candidate will possess excellent communication and interpersonal skills, strong persuasion and negotiation abilities, and problem-solving skills. A bachelor's degree in marketing, business administration, or a related field is preferred. Additionally, 8-10 years of experience in BTL activations, event management, or experiential marketing is required. Proven project management and organizational skills, along with creative thinking and excellent interpersonal skills, are essential for success in this role.

Benefits
Kshema offers a competitive salary of $45,000 - $60,000 per year, depending on experience. In addition, we provide a comprehensive benefits package, including medical, dental, and vision coverage, retirement plan matching, and paid time off. Our company culture emphasizes teamwork, innovation, and customer satisfaction, making Kshema an excellent choice for professionals seeking a challenging and rewarding career.

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