Technical IT Support Specialist
2 weeks ago
At CorroHealth, we are seeking a skilled Technical IT Support Specialist to join our team in Hyderabad or Chennai. This role requires strong technical knowledge and excellent communication skills to provide top-notch support to our customers.
About the Role
We are looking for an experienced professional with a degree in computer science or related field, who has a proven track record of providing software solutions and consulting with customers in a software deployment role. The ideal candidate should have at least 4 years of experience in managing high-priority technical issues and communicating effectively with stakeholders.
Key Responsibilities
- To perform installation, upgrade, and support activities with minimal disruption to the business while following standard change management policies.
- To troubleshoot complex technical issues and provide timely resolutions to ensure business continuity.
- To manage and maintain Windows 2012, 2016, 2022 Server environments, Microsoft SQL 2014, 2017, 2019, 2022 Server environments, and other related technologies.
- To work collaboratively with cross-functional teams to identify and resolve technical issues.
Requirements
- Bachelor's degree in computer science or related field.
- At least 3-4 years of experience in a similar role.
- Excellent technical skills, including Microsoft .NET, XML, Java Script, PowerShell Script, SQL Queries, Microsoft Active Directory, SaaS, Citrix, VPN, networking, HL7, and Azure technologies.
- Strong customer service and communication skills.
- Time management and project management skills.
Benefits
We offer a competitive salary package, including:
- Estimated annual salary: ₹800,000 - ₹1,200,000 (dependent on experience).
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Ongoing training and development opportunities to enhance your skills and career growth.
What We Offer
We value our employees' contributions and offer a supportive work environment that promotes teamwork, collaboration, and innovation. As a member of our team, you will have the opportunity to:
- Work on challenging projects and contribute to the company's success.
- Develop your skills and expertise through ongoing training and development opportunities.
- Collaborate with cross-functional teams to achieve common goals.
- Enjoy a dynamic and supportive work environment.
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