Technical Support Specialist
2 days ago
Movate is a dynamic organization seeking a Technical Support Specialist to join our team in Hyderabad.
We offer an attractive salary package of ₹350,000 per annum for this full-time role.
**Job Description:**
As a Technical Support Specialist, you will be responsible for providing high-quality technical assistance to users through phone, chat, email, and video calls. You will troubleshoot hardware and software issues on various operating systems, including Linux, Mac, and Windows desktop environments.
The ideal candidate should have minimum 0-1 year of international calling experience and possess excellent analytical skills to understand and resolve technical issues efficiently.
**Key Responsibilities:**
- Provide L1 & L2 remote support to ensure user satisfaction.
- Escalate issues according to standardized procedures.
- Perform assigned functions as per company policies and procedures.
**What We Offer:
- A competitive salary of ₹350,000 per annum.
- A chance to work with a dynamic organization like Movate.
- An opportunity to develop your technical skills and expertise.
**Requirements:**
- Minimum 0-1 year of international calling experience.
- Strong analytical skills to troubleshoot technical issues.
- Ability to provide exceptional customer service.
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