Technical Support Specialist
3 days ago
We are seeking a highly skilled Technical Support Specialist to join our team at Smart IMS Inc. This is a challenging role that requires strong technical knowledge, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:- Provide top-notch technical support to our employees, resolving hardware and software issues efficiently and effectively.
- Collaborate with our IT team to identify and implement solutions for complex technical problems.
- Maintain a high level of proficiency in various computer systems, including Windows 10 and Office 365.
- Develop and maintain remote support tools and video conference equipment to ensure seamless communication.
- Work closely with colleagues to resolve issues and improve overall team performance.
- Bachelor's degree in Computer Science or related field (or equivalent experience).
- At least 2 years of experience in technical support or a related field.
- Excellent problem-solving skills, attention to detail, and strong analytical thinking.
- Proficiency in multiple computer systems and software applications.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse teams.
$65,000 - $85,000 per year, depending on experience and qualifications.
About UsSmart IMS Inc. is a leading provider of innovative technology solutions. Our company values innovation, collaboration, and customer satisfaction, and we are committed to creating a positive and inclusive work environment.
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