Cloud Technical Support Specialist
1 day ago
We are seeking a skilled Cloud Technical Support Specialist to provide first-line support for customer incidents related to public and private cloud platforms. This individual will monitor customer infrastructure on Azure, SolarWinds, and ScienceLogic to proactively identify and troubleshoot potential issues. Key responsibilities include managing service-related tasks, troubleshooting Azure issues, creating and escalating tickets to Microsoft support, resolving locally hosted cloud issues, and collaborating with customers to understand their needs and provide effective solutions.
Knowledge Management & Collaboration
The ideal candidate will champion the KCS (Knowledge-Centered Service) methodology, creating comprehensive knowledge base articles for each customer interaction. They will foster collaboration with internal teams, partners, vendors, and hyperscalers to ensure a seamless customer experience.
Innovation & Continuous Learning
We are looking for someone who is open to learning new skills and technologies to stay ahead of the curve in the cloud computing landscape. This individual will innovate and prototype new tools to streamline internal processes and improve service delivery. Key qualifications include experience in first-line technical support within the hosting or data center operations industry, familiarity with public cloud platforms like Azure and private cloud technologies, and experience monitoring and troubleshooting cloud infrastructure using tools like Azure alerts, SolarWinds, and ScienceLogic. Strong communication and interpersonal skills are essential for effective collaboration with customers, internal teams, and partners. Problem-solving and analytical skills are also crucial for diagnosing and resolving cloud-related issues. For the right candidate, we offer a dynamic work environment and opportunities for innovation and growth.
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Cloud Technical Support Specialist
3 weeks ago
Hyderabad, Telangana, India AWS India - Telangana Full timeAbout the RoleWe are seeking a highly skilled Cloud Technical Support Specialist to join our team at AWS India - Telangana. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting complex technical issues, and collaborating with internal teams to resolve customer issues.Key Responsibilities•...
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Cloud Support Specialist
4 weeks ago
Hyderabad, Telangana, India AWS India - Telangana Full timeJob Title: Cloud Support SpecialistWe are seeking a highly skilled Cloud Support Specialist to join our team at AWS India - Telangana. As a Cloud Support Specialist, you will be responsible for providing exceptional support to our customers, resolving technical issues, and ensuring a seamless customer experience.Key Responsibilities:Provide timely and...
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Cloud Support Specialist
1 month ago
Hyderabad, Telangana, India AWS India - Telangana Full timeAbout the RoleWe are seeking a highly skilled Cloud Support Specialist to join our team at AWS India - Telangana. As a Cloud Support Specialist, you will be responsible for providing exceptional customer support and technical expertise to our clients. You will work closely with our team to resolve complex technical issues and provide tailored solutions to...
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Technical Support Specialist
6 days ago
Hyderabad, Telangana, India Forsys Inc Full timeAbout Forsys Inc.Forsys Inc. is a global technology firm providing a wide spectrum of enterprise, cloud, and analytics services.It was incorporated with an aim to provide quality services in the field of software solutions, including front, middle and back-office systems.Forsys' prime offerings are in the areas of Cloud and Analytics, Supply Chain...
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Technical Support Specialist
1 month ago
Hyderabad, Telangana, India Amazon Development Centre (India) Private Limited Full timeAbout the RoleWe are seeking an experienced Technical Support Specialist to join our team at Amazon Development Centre (India) Private Limited. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and ensuring that our software solutions meet the highest standards of quality.Key ResponsibilitiesProvide...
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Technical Support Specialist
3 weeks ago
Hyderabad, Telangana, India ECS | Enterprise Change Specialists Full timeContact Center Technical Support RoleWe are seeking a skilled technical support engineer to join our team at ECS | Enterprise Change Specialists. As a contact center technical support engineer, you will play a critical role in ensuring the seamless operation of customer service platforms. Your expertise in contact center technologies, including IVR,...
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Technical Specialist
3 weeks ago
Hyderabad, Telangana, India Cloud Peritus Full timeCompany Overview : Cloud Peritus is a boutique consulting firm dedicated to transforming businesses through the innovative capabilities of Salesforce. Our expertise lies in delivering exceptional solutions that drive success for our clients. Our Team is composed of highly skilled professionals with backgrounds from industry leaders such as Deloitte,...
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Cloud Support Specialist
7 hours ago
Hyderabad, Telangana, India DigitalOcean Full timeJob SummaryWe are seeking a highly skilled Cloud Support Specialist to join our team at DigitalOcean. As a key member of our support organization, you will play a critical role in providing exceptional customer experiences and ensuring the highest level of satisfaction with our cloud products.
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IT Technical Support Specialist
3 weeks ago
Hyderabad, Telangana, India ModMed Full timeTechnical Support and Services SpecialistWe are seeking a skilled Technical Support and Services Specialist to join our IT team at ModMed. As a Technical Support and Services Specialist, you will provide front-line user support for all internal tools and technologies, troubleshoot technical challenges, and improve the user experience by contributing to...
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Cloud Computing Support Specialist
3 weeks ago
Hyderabad, Telangana, India AWS India - Telangana Full timeAbout the RoleWe are seeking an experienced Cloud Computing Support Specialist to join our team at AWS India - Telangana. As a Cloud Support Engineer, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their...
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Technical Support Specialist
2 weeks ago
Hyderabad, Telangana, India HighRadius Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at HighRadius, a leading provider of cloud-based Autonomous Software for the Office of the CFO. As a Technical Support Specialist, you will play a critical role in providing exceptional support to our high-end SaaS applications, ensuring seamless user experiences and driving...
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Cloud Solutions Specialist
1 month ago
Hyderabad, Telangana, India 3S DATA CLOUD Full timeRoles & ResponsibilitiesWe are seeking a highly motivated Cloud Solutions Specialist to join our team at 3S DATA CLOUD. The ideal candidate will have a strong understanding of cloud offerings on AWS, GCP, Azure, Cybersecurity & cloud Technology and be able to achieve sales targets.The successful candidate will be responsible for end-to-end sales, associating...
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Technical Support Specialist
2 weeks ago
Hyderabad, Telangana, India Nisum Full timeWhat We Are Looking ForWe are seeking an experienced Technical Support Specialist to join our team at Nisum India. The ideal candidate will have a strong background in cloud-based systems and be able to diagnose and resolve complex technical issues.Key ResponsibilitiesPerform root-cause analysis of complex problems involving multiple parties, networks,...
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Technical Support Specialist
1 month ago
Hyderabad, Telangana, India Rightpath Computer Technologies Pvt Ltd Full timeKey Responsibilities:We are seeking a skilled Technical Support Specialist to join our team at Rightpath Computer Technologies Pvt Ltd. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers via phone, email, and in-person.Requirements:Basic technical knowledge of PCsBasic knowledge of MS Outlook...
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Technical Support Specialist
2 weeks ago
Hyderabad, Telangana, India Forsys Inc Full timeAbout ForsysForsys Inc is a global technology firm providing a wide range of enterprise, cloud, and analytics services. Established in 2010, our mission is to deliver top-notch software solutions, including front, middle, and back-office systems.Our core offerings lie in the areas of Cloud and Analytics, Supply Chain Management, ERP Financials, Customer...
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Technical Support Specialist
1 month ago
Hyderabad, Telangana, India Microsoft Full timeOverviewMicrosoft's Customer Experience & Success (CE&S) organization is a global team of over 18,000 employees, responsible for delivering a seamless support experience to customers worldwide. As a Technical Support Specialist, you will be part of this team, working closely with customers and partners to resolve complex technical issues and prevent future...
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Cloud Peritus
1 month ago
Hyderabad, Telangana, India Cloud Peritus Full timeCompany Overview : Cloud Peritus is a boutique consulting firm dedicated to transforming businesses through the innovative capabilities of Salesforce. Our Salesforce team is composed of highly skilled professionals with backgrounds from industry leaders such as Deloitte, Accenture, Amazon, Tech Mahindra, Conduent, Cognizant, and Infosys. We pride ourselves...
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Cloud Technical Specialist
4 weeks ago
Hyderabad, Telangana, India Genpact Full timeDriven by a passion for innovation, we are seeking a highly skilled Cloud Technical Specialist to join our team at Genpact. As a key member of our professional services and solutions firm, you will play a crucial role in delivering technical solutions for Cloud implementation projects.Key responsibilities include:Design and develop technical solutions for...
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Cloud Sales Specialist
3 weeks ago
Hyderabad, Telangana, India 3S DATA CLOUD Full timeRoles & Responsibilities:We are seeking a highly motivated Cloud Sales Specialist to join our team at 3S DATA CLOUD. The ideal candidate will have a strong understanding of cloud offerings on AWS, GCP, Azure, and cybersecurity technology.The Cloud Sales Specialist will be responsible for achieving sales targets, understanding technology gaps, and playing a...
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Technical Support Specialist
3 weeks ago
Hyderabad, Telangana, India Inventionyard Full timeWe’re seeking a talented technical support specialist to join our team at Inventionyard Pvt Ltd. This role will be based in Hyderabad and Bengaluru locations.As a technical support specialist, you will be responsible for providing top-notch support to our clients. Your excellent communication skills, knowledge of technical support, and trouble shooting...