Technical Support Specialist Lead

17 hours ago


Hyderabad, Telangana, India Spruce IT Pvt. Ltd. Full time
About the Role

As a Technical Support Specialist Lead at Spruce IT Pvt. Ltd., you will be responsible for performing basic troubleshooting of operating systems, cloud environments, and databases.

You will apply critical thinking and follow standard operating procedures (SOPs) and knowledge base (KB) articles for issue resolution.

In this role, you will escalate complex technical issues to higher support levels as needed.



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