Technical Support Specialist

1 day ago


Hyderabad, Telangana, India GlobalData Plc Full time

Job Summary

We are seeking a skilled Technical Support Specialist to join our team at GlobalData Plc. This role is ideal for women looking to launch their careers in technical support.

About the Role

The successful candidate will be responsible for providing top-notch technical support to our clients, including troubleshooting basic technical issues, installing and upgrading software and hardware, and resolving email and internet connectivity issues.

Responsibilities

  • Troubleshoot basic technical issues independently and provide timely resolutions
  • Install, upgrade, and troubleshoot Windows operating systems
  • Configure and troubleshoot email and Outlook
  • Diagnose and resolve LAN and network issues, driver installation, and printer installation
  • Manage OS installations, resolve PC startup and login issues, and upgrade hardware as needed

Requirements

  • 0-1 year of technical support experience
  • Strong customer service orientation and written/verbal communication skills

Compensation Package

We offer a competitive salary of $65,000 per annum, commensurate with experience, as well as opportunities for professional growth and development.

About Us

GlobalData Plc is a global leader in data and analytics, committed to creating equal opportunities for all employees. We believe in fostering a diverse and inclusive work environment where everyone can thrive.



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