Sales Team Assistant
2 weeks ago
We are seeking a skilled Assistant Store Manager to lead our retail operations and help drive sales performance. As a key member of our team, you will be responsible for overseeing daily store activities, including customer service, sales processes, and inventory management.
Your primary goal will be to ensure a seamless customer experience, and you will work closely with employees to achieve this objective. Additionally, you will be in charge of monitoring and maintaining store inventory, tracking progress toward weekly, monthly, quarterly, and annual objectives.
Key Responsibilities- Assist the Retail Store Manager in developing strategies to attract customers
- Coordinate daily customer service operations, including sales processes, orders, and payments
- Monitor and maintain store inventory
- Evaluate employee performance and identify hiring and training needs
- Serve as a liaison between management, employees, and customers
- Coach and support new and existing Sales Associates
- Monitor retail operating costs, budgets, and resources
- Implement sales training programs and techniques
- Communicate with clients and evaluate their needs
- Analyze consumer behavior and adjust product positioning
- Handle customer complaints
- Research emerging products and update the store's merchandise
- Create reports, analyze, and interpret retail data, including revenues, expenses, and competition
- Conduct regular audits to ensure the store is functional and presentable
- Proven experience as a Retail Assistant Manager or similar position
- Experience with recruiting and performance evaluation processes
- Familiarity with financial and customer service principles
- Excellent math skills with the ability to create and analyze reports, spreadsheets, and sales statistics
- Leadership and organizational abilities
- Interpersonal and communication skills
- Problem-solving attitude
- Flexibility to work in shifts
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